Lucidworks Fusion Logo
Lucidworks Fusion Logo
Lucidworks

Lucidworks Fusion

6.9 /10
Category
Lucidworks Fusion
6.9 /10

What is Lucidworks Fusion?

Capture and use behavioral signals to surface results that are increasingly relevant to a customer or employee’s intent.

Company Details


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Awards & Recognition

Lucidworks Fusion won the following awards in the Enterprise Search category

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Lucidworks Fusion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Lucidworks Fusion.

82 Likeliness to Recommend

1
Since last award

85 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Lucidworks Fusion?

11% Negative
0% Neutral
89% Positive

Pros

  • Fair
  • Acts with Integrity
  • Respectful
  • Reliable

Cons

  • Wastes Time
  • Inhibits Innovation
  • Less Generous

Feature Ratings

Average 78

Optical Character Recognition

84

Advanced/Faceted search

81

User interface for search/retrieval

81

Search Query Parsers

81

Processing and Indexing

80

Audio and Video Analytics

80

Results Sorting

79

Multi Format Support

79

Synonyms and Stemming

76

Content Aggregation

75

Content Analytics

75

Vendor Capability Ratings

Average 77

Business Value Created

86

Vendor Support

81

Availability and Quality of Training

79

Usability and Intuitiveness

78

Breadth of Features

77

Ease of Data Integration

77

Ease of Customization

77

Ease of Implementation

76

Ease of IT Administration

75

Product Strategy and Rate of Improvement

75

Quality of Features

71

Lucidworks Fusion Reviews

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted May 2024

Good for orgs with Limited search experience

Likeliness to Recommend

9 /10

Pros

  • Respectful
  • Acts with Integrity
  • Continually Improving Product
  • Reliable

Cons

  • Less Effective Service
  • Wastes Time
  • Under Delivered
  • Role: Industry Specific Role
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2023

Ultimately, they are the best for large business

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation

Sejal J.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to use, user friendly, security is good

Likeliness to Recommend

10 /10

What differentiates Lucidworks Fusion from other similar products?

Better usability

What is your favorite aspect of this product?

User friendly

What do you dislike most about this product?

Maintenance could be lower

What recommendations would you give to someone considering this product?

Go for it as it's the best in its class

Pros

  • Over Delivered
  • Reliable
  • Performance Enhancing
  • Trustworthy

Cons

  • Less Generous
  • Slower Product Innovation
  • Inhibits Innovation

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