Enterprise Search
Enterprise Search makes organization-wide data searchable (and therefore accessible) within a single search index. This operation allows data to remain housed in their disparate sources, but are accessible when discovered through search.
The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.
These include:
- User Satisfaction Rankings
- Business Value Scores
- Vendor Capability Comparisons
- Product Feature Evaluations
The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.
These include:
- Strategy and Innovation
- Service Experience
- Conflict Resolution
- Product Impact
- Negotiation and Contract
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Enterprise Search Products
Data QuadrantReport
A thorough evaluation and ranking of all software to compare software across every dimension.
Emotional FootprintReport
A detailed and unique report that captures a powerful indicator of overall user feeling toward the vendor and product.
IBM
IBM Watson Explorer
With IBM Watson® Explorer, a cognitive exploration and content analysis platform, you can hear your data talking. Explore and analyze unstructured and structured content to uncover trends and patterns that improve decision-making, customer service and ROI. IBM clients have used Watson Explorer to understand 100 percent of incoming calls and emails, improving the quality of information and their ability to use that information. Built-in cognitive capabilities — powered by machine learning models, natural language processing and next-generation APIs — can unlock value from all your data and help you gain secure 360-degree view of customers.
8.0
Composite Score
8.1
CX Score
+81
Emotional Footprint
80%
Likeliness to Recommend
25
Reviews
Lucidworks
Lucidworks Search and Discovery
With Search and Discovery, all of your data sources available from one interface enriched with context and personalized relevancy. So you find what you need the first time. And like all our solutions, our search and discovery applications can be deployed on-prem, in the cloud,or on hybrid architectures so you choose the deployment model that best fits your security and operational requirements.
7.9
Composite Score
7.9
CX Score
+75
Emotional Footprint
81%
Likeliness to Recommend
13
Reviews
AddSearch Oy
AddSearch
AddSearch is a lightning fast, accurate and customizable Site Search engine with a Search API. AddSearch works on all devices and is easy to install, customize and tweak. As content is getting scattered around multiple SaaS platforms and subdomains, AddSearch brings it back to your corporate website quickly and effortlessly.
7.6
Composite Score
7.8
CX Score
+82
Emotional Footprint
73%
Likeliness to Recommend
13
Reviews
Oracle
Oracle Secure Enterprise Search
Oracle Secure Enterprise Search 11g, a standalone product from Oracle, enables a secure, high quality, easy-to-use search across all enterprise information assets. Secure Enterprise Search, provides a comprehensive search over all intranet content including databases, files on local disk or file-servers, IMAP email, document repositories, applications, and portals. The search is secure and fully multilingual. Advanced search, including meta-data search, is supported. The product has been designed to be simple to use and administer.
7.3
Composite Score
7.1
CX Score
+69
Emotional Footprint
73%
Likeliness to Recommend
32
Reviews
SEMKNOX GmbH
Site Search 360
Site Search 360 is a simple way to add a search field (on-site search) to your website or app. Our engine lets your visitors search your content quickly and accurately. After the indexing is complete, you can try out searching your content right from the search bar in your Control Panel, so that you can see if further fine-tuning is necessary:
7.1
Composite Score
6.7
CX Score
+62
Emotional Footprint
70%
Likeliness to Recommend
14
Reviews
Apache Software Foundation
Apache Solr
Solr is a standalone enterprise search server with a REST-like API. You put documents in it (called "indexing") via JSON, XML, CSV or binary over HTTP. You query it via HTTP GET and receive JSON, XML, CSV or binary results. Powered by Lucene, Solr enables powerful matching capabilities including phrases, wildcards, joins, grouping and much more across any data type
6.7
Composite Score
6.5
CX Score
+56
Emotional Footprint
70%
Likeliness to Recommend
10
Reviews
Basis Technology
KonaSearch
KonaSearch provides a single, universal search application within Salesforce that searches all Salesforce data along with content from external sources including SharePoint®, databases and Google Drive. For Salesforce, KonaSearch searches all fields on all objects for Sales Cloud, Service Cloud, Communities, and Force.com applications, including full text search of Attachments, Chatter Files, Articles and Documents, of any size.
7.2
Composite Score
7.6
CX Score
+82
Emotional Footprint
68%
Likeliness to Recommend
6
Reviews
Elastic
Elasticsearch
Elasticsearch is a distributed, RESTful search and analytics engine capable of solving a growing number of use cases. As the heart of the Elastic Stack, it centrally stores your data so you can discover the expected and uncover the unexpected. Elasticsearch lets you perform and combine many types of searches — structured, unstructured, geo, metric — any way you want.
6.7
Composite Score
7.1
CX Score
+70
Emotional Footprint
67%
Likeliness to Recommend
7
Reviews
Swiftype Inc
Swiftype Enterprise Search
Swiftype Site Search makes it easier for web professionals, marketers and entrepreneurs to add powerful search to their website. Swiftype Enterprise Search makes it easier for teams and organizations to collaborate and work efficiently across all the tools they use by unifying search in a single experience that is both personal and relevant to every team member.
6.1
Composite Score
6.0
CX Score
+49
Emotional Footprint
59%
Likeliness to Recommend
5
Reviews
Network Design & Management, Inc.
ISYS Enterprise Search
ISYS Search is a leading Enterprise Search software. It features high-resolution document filters that parse, extract, analyze, load and display content from common formats like Microsoft Office applications (including Visio), HTML, images, AutoCAD and many more. Beyond simply indexing text, ISYS Search mines metadata, revisions and annotations, embedded documents and other hidden content that other search software misses.
--
Composite Score
10.0
CX Score
+100
Emotional Footprint
100%
Likeliness to Recommend
1
Reviews
Coveo Solutions Inc.
Coveo Enterprise Search
Coveo's AI-powered enterprise search learns what people search for, determines what has been most useful for others in the company, and predicts the content that will best meet their needs, now and in the future. Coveo enterprise search enables all employees to build upon each others' knowledge, by unifying disparate information from multiple sources and different languages, tuned to be relevant to the job at hand.
--
Composite Score
10.0
CX Score
+100
Emotional Footprint
100%
Likeliness to Recommend
1
Reviews
Funnelback
Funnelback Enterprise Search
To get the most from information assets, employees must be able to access, share and reuse information efficiently and effectively. Funnelback delivers secure, powerful and highly configurable search to your team, providing an elegant single view of content no matter where it lives, leading to faster, more informed decision-making.
--
Composite Score
6.8
CX Score
+60
Emotional Footprint
72%
Likeliness to Recommend
2
Reviews
Ayfie
ayfie Knowledge Discovery
ayfie indexes and structures content lightning fast so you can vastly accelerate knowledge discovery. With ayfie, empower employees to instantly find and use documents and data from any storage location. ayfie provides better content management to leverage content across platforms and environments. With ayfie, extract insights from unstructured content and eliminate the need to manually search through multiple document management systems, file servers, mailboxes or databases.
--
Composite Score
--
CX Score
--
Emotional Footprint
--
Likeliness to Recommend
0
Reviews
France Labs
Datafari Enterprise Search
Datafari Enterprise Search finds your data wherever they are, whatever they are. Available as Open source, Datafari comes with many connectors, a big data architecture, advanced use of Articifial Intelligence and Machine Learning to optimise Relevancy.
--
Composite Score
--
CX Score
--
Emotional Footprint
--
Likeliness to Recommend
0
Reviews
interface projects GmbH
intergator Enterprise Search
intergator is all about an intelligent company-wide and cross-system search engine, based on machine learning, which ensures that you quickly and easily access information within your enterprise. Regardless of whether the content is on file servers, databases, archives, DMS (data management systems) or emails, intergator indexes all these sources of information at the same time and delivers the needed results under consideration of respective access rights within a few seconds.
--
Composite Score
10.0
CX Score
+100
Emotional Footprint
100%
Likeliness to Recommend
1
Reviews
Hawk Search, Inc.
Hawksearch
Hawksearch is a feature rich, results based, leading search engine product that consistently provides a relevant, personalized search experience for everyone. Our cutting edge technology offers powerful tools for marketers, merchandisers and developers alike. Hawksearch can help you greatly increase conversion rates and help turn visitors into loyal customers.
--
Composite Score
10.0
CX Score
+100
Emotional Footprint
89%
Likeliness to Recommend
1
Reviews
Axonic Informationssysteme GmbH
Lookeen Server Enterprise Search Technology
Companies can no longer do without a highly functional and reliable IT infrastructure. The Lookeen® Server is a sophisticated Enterprise Search software for companies that need total control of, and accessibility to, their data, around-the-clock. Lookeen Server’s search technology guarantees that answers, information and files within your company are always up-to-date and searchable by all employees.
--
Composite Score
4.5
CX Score
+38
Emotional Footprint
67%
Likeliness to Recommend
1
Reviews
Sinequa
Sinequa Insight Platform
Sinequa provides a cognitive search and analytics platform that connects people with the information and insights for organizations to become information-driven. This means actionable information presented in context to surface insights, inform decisions, and elevate productivity. The platform has been forged by experience in projects for large organizations in complex environments with large and diverse sets of data and content. Sinequa’s unified platform is fully integrated and configurable to support current and future needs around becoming information-driven.
--
Composite Score
--
CX Score
--
Emotional Footprint
--
Likeliness to Recommend
0
Reviews
Micro Focus
IDOL
IDOL uses Artificial Intelligence to provide text analytics, speech analytics and video analytics on a wildly diverse set of file formats across a comprehensive range of data repositories . With this world leading data coverage, IDOL underpins applications ranging from enterprise search to open source intelligence and chatbots, enabling real-time focus on the most valuable information within a tsunami of irrelevant data.
--
Composite Score
8.0
CX Score
+85
Emotional Footprint
56%
Likeliness to Recommend
1
Reviews
Technia
EXALEAD
Use EXALEAD to search, discover, and manage your information assets for faster, smarter decision-making, real-time unified data access, and improved productivity. EXALEAD is reshaping the digital content landscape with a platform that uses advanced semantic technologies. This brings structure, meaning and accessibility to previously unused or under-utilised data.
--
Composite Score
--
CX Score
--
Emotional Footprint
--
Likeliness to Recommend
0
Reviews
Algolia
Algolia Search
A powerful hosted search API that provides product teams with the resources & tools they need to create fast, relevant search.
--
Composite Score
--
CX Score
--
Emotional Footprint
--
Likeliness to Recommend
0
Reviews
IBM
IBM Watson Discovery
Traditional enterprise search and search engines don’t provide employees and customers with exact answers. They can’t understand the nuances of phrases and acronyms in your industry and accurately search through your complex documents in a timely manner. Watson Discovery solves these challenges. It is enterprise search that delivers specific answers to your queries while also serving up the entire document and supporting links, allowing your employees and customers to make informed decisions with confidence.
--
Composite Score
--
CX Score
--
Emotional Footprint
--
Likeliness to Recommend
0
Reviews
iManage
iManage RAVN Insight
iManage RAVN Insight takes enterprise search and knowledge management to the next level through AI. Leveraging the RAVN AI technology, Insight finds, analyze and identifies organization information buried in disparate systems regardless of location.
--
Composite Score
--
CX Score
--
Emotional Footprint
--
Likeliness to Recommend
0
Reviews
Google Cloud Search
Use the power of Google to search across your company’s content. From Gmail and Drive to Docs, Sheets, Slides, Calendar, and more, Google Cloud Search answers your questions and delivers relevant suggestions to help you throughout the day.
--
Composite Score
--
CX Score
--
Emotional Footprint
--
Likeliness to Recommend
0
Reviews
Microsoft
Microsoft Azure Cognitive Search
Azure Cognitive Search is the only cloud search service with built-in AI capabilities that enrich all types of information to easily identify and explore relevant content at scale. Formerly known as Azure Search, it uses the same integrated Microsoft natural language stack that Bing and Office have used for more than a decade, and AI services across vision, language, and speech. Spend more time innovating and less time maintaining a complex cloud search solution.
--
Composite Score
--
CX Score
--
Emotional Footprint
--
Likeliness to Recommend
0
Reviews
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