Laserfiche

What differentiates Laserfiche from other similar products?

We found that many products are not as focused on document management but are more focused on dynamic contracts generation and e-signature solutions. Laserfiche has all the features to support those kinds of implementations, but what HLC needs is a robust, powerful document repository that leverages metadata and automations to ensure findability, streamline intake, and facilitate retention. Laserfiche meets and exceeds those needs, allowing HLC to efficiently manage our constantly growing library of over 250,000 official documents.

What is your favorite aspect of this product?

HLC replaced a legacy system that we'd been using for over 15 years. That system cost considerably more, and it had very little product enhancements that were relevant to HLC's work. What I love about Laserfiche is that it addressed every possible concern we had, provided features that matched or were better than what we were accustomed to, and in the rare cases where the systems were significantly different we were still able to accomplish our goals by adjusting to the Laserfiche platform.

What do you dislike most about this product?

I wish it was free!

What recommendations would you give to someone considering this product?

As always, do your due diligence. HLC performed a comprehensive needs assessment with all internal stakeholders, identified and evaluated numerous possible providers, then methodically eliminated the ones that did not meet our needs. In the end, we had three options that looked like they would match our requirements, but it was immediately evident that Laserfiche was miles ahead of the other providers. It was good that we were able to establish a relationship with Modified Logic, our implementation partner, nearly a year before our migration project started and at least eight months before we signed any contracts.