What is Laserfiche?
Laserfiche is the leading cloud provider for document management, content-centric workflow automation and records management. Through powerful workflows, forms, no-code templates and AI-enabled capture, the Laserfiche platform accelerates how business gets done. Customers in every industry — including government, education, financial services, healthcare and manufacturing — use Laserfiche to boost productivity, secure content and scale their business. Laserfiche is headquartered in Long Beach, CA, with offices across Latin America, Europe and Asia.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
99 Plan to Renew
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Laserfiche?
Pros
- Reliable
- Respectful
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Forms Builder
Workflow Process Automation
Metadata Management
No-Code Application Design
ECM Document Management
ML-based Document Classification and Metadata Extraction
Ediscovery Audit Trail
Search
Capture Channels
Access Permissions Management
Collaboration
Vendor Capability Ratings
Business Value Created
Vendor Support
Quality of Features
Breadth of Features
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Robert-Emerson-MilliporeSigma-Packaging&Reporting_CAPTIONS
Stonehage Fleming-Gert Bester-FullLength-Captioned
MPI - Joel-Manfredo-CAPTIONS
Laserfiche: Business Process Automation Explained
Laserfiche Electronic Forms
Intelligent Content Capture
D.L. Evans Automates Compliance and Records Management
Digitizing and Integrating Client Data with Laserfiche from the Idaho Department of Correction
Laserfiche Solution Marketplace
Manage More Information with a Document Management System
Laserfiche Reviews
Brenda D.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Nov 2024
Easy to use and worth the price
Likeliness to Recommend
What differentiates Laserfiche from other similar products?
It is a easy to use and promotes an environment of connectivity and efficiency for processes that are governed by paper. It makes the ability to go paperless that more real, when their are products like Workflow, Forms, Quick Fields that with the repository can work in a way to make an organizations goal of going paperless"ish" more realistic.
What is your favorite aspect of this product?
Workflow is my favorite tool. It is a way to document processes that were once performed by people and creates an environment of accountability with the ability to audit a documents journey.
What do you dislike most about this product?
If I had to choose something it would be that the records management tool doesn't come with automation built in. I would like at least for their to be some prebuilt workflow processes for the records management activities that occur in the repository.
What recommendations would you give to someone considering this product?
If you are going to purchase and truly want to get to a place where staff are not being bogged down in paper, purchase the Rio version that includes all the tools needed to set your organization up for success
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Wendy D.
- Role: Finance
- Industry: Finance
- Involvement: Vendor Management and Renewal
Submitted Nov 2024
Fantastic and easy to use
Likeliness to Recommend
What differentiates Laserfiche from other similar products?
Easy to use
What is your favorite aspect of this product?
Easy to sue
What do you dislike most about this product?
How you print
What recommendations would you give to someone considering this product?
All your files in one spot
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Otilde R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Unifying Communication Strategy Workflows
Likeliness to Recommend
What differentiates Laserfiche from other similar products?
The rapidly evolving platform boasts a robust search tool that was easy to use to find the most effective marketing materials from the past, and this helped us to construct our new marketing plan.
What is your favorite aspect of this product?
We utilized the comment feature to share asynchronously the strategic elements, this was the offer for those who were in sure the night on the same team. The feature of controlling what changes to the document and the possibility of switching back to a previous version if necessary enabled us to innovate on some exciting projects and have confidence that everything was going as planned.
What do you dislike most about this product?
Some difficulties were observed during the attempts to navigate to certain elements through the mobile application while being at an off-site brainstorming session.
What recommendations would you give to someone considering this product?
By the campaign's end, we had a well-organized, easily accessible archive of all strategy documents, creative assets, and project communications. This comprehensive record not only helped us maintain consistency throughout the campaign but also served as a valuable resource for future projects.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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