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KnowBe4

KnowBe4 Security Awareness Training

Composite Score

7.2 /10

CX Score

7.1 /10

17 Reviews Write a Review

Claim Software

What is KnowBe4 Security Awareness Training?

KnowBe4 is the world's most popular integrated platform for awareness training combined with simulated phishing attacks. We help thousands of organizations to manage the continuing problem of social engineering.

Company Details

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KnowBe4 Security Awareness Training Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

90 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love KnowBe4 Security Awareness Training?

4% Negative

17% Neutral

79% Positive

Pros

Inspires Innovation
Client's Interest First
Respectful
Trustworthy

Feature Ratings

Average 79

Mock Phishing Email Templates

Campaign Management

Campaign Customization

Analytics and Reporting

Teachable Moment Landing Pages

Alternative Social Engineering Tests

Dynamic Phishing Email Templates

User Phishing Reporting

Multi-Language Support

User Management

Integration with Training Materials

Vendor Capability Ratings

Average 78

Quality of Features

Availability and Quality of Training

Ease of Customization

Vendor Support

Breadth of Features

Usability and Intuitiveness

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Implementation

Business Value Created

Ease of Data Integration

Also Featured in...

Security Awareness & Training

Score 8.5

View KnowBe4 Security Awareness Training in this category (opens in a new tab)

KnowBe4 Security Awareness Training Reviews

Stephan v.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2022

KnowBe4 a honest review of a great concept

Likeliness to Recommend

10 /10

What differentiates KnowBe4 Security Awareness Training from other similar products?

A few years back they were the first of there kind, now they are like many others. Not even features have improved that much to set itself apart

What is your favorite aspect of this product?

Ease of creating campaigns and the reporting

What do you dislike most about this product?

Lack of new-ness

What recommendations would you give to someone considering this product?

Add new stuff to make your product stand out

Pros

Reliable
Enables Productivity
Caring
Respectful

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Jun 2022

Nice templates, good reporting. love it

Likeliness to Recommend

9 /10

Pros

Performance Enhancing
Enables Productivity
Efficient Service
Effective Service

Narendra M.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2022

Features and Fantastic product

Likeliness to Recommend

7 /10

What differentiates KnowBe4 Security Awareness Training from other similar products?

Implementation is easy

What is your favorite aspect of this product?

Implementation

What do you dislike most about this product?

Price and

What recommendations would you give to someone considering this product?

It's best for security

Pros

Performance Enhancing
Saves Time
Transparent
Includes Product Enhancements

KnowBe4 Security Awareness Training

What is KnowBe4 Security Awareness Training?

Company Details

Need Assistance?

KnowBe4 Security Awareness Training Ratings

85 Likeliness to Recommend

90 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+78 Net Emotional Footprint

How much do users love KnowBe4 Security Awareness Training?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Mock Phishing Email Templates Variety of templates exist, in subject, level of difficulty and type of attack (e.g. embedded link, downloadable attachment, etc.).

Campaign Management Administrators are able to manage and automate the necessary aspects of ongoing campaigns.

Campaign Customization Ability to modify campaign content, timeline, and reporting to match business requirements.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Teachable Moment Landing Pages Upon failing a social engineering test, users are directed to a landing page that offers additional, related training.

Alternative Social Engineering Tests Additional, alternative social engineering tests (e.g. USB Drops, SMS Phishing, Visihing, Physical Entry) exist.

Dynamic Phishing Email Templates Email templates are created and updated based upon current threat intelligence.

User Phishing Reporting Users are able to report suspected phishing emails, and administrators are able to receive and respond to these reports.

Multi-Language Support Has the ability to send or translate alerts in multiple languages.

User Management Uploading and managing users within the product.

Integration with Training Materials Platform hosts information security training modules that support the goals of phishing campaigns.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Security Awareness & Training

KnowBe4 Security Awareness Training Reviews

Stephan v.

KnowBe4 a honest review of a great concept

Likeliness to Recommend

Pros

Nice templates, good reporting. love it

Likeliness to Recommend

Pros

Narendra M.

Features and Fantastic product

Likeliness to Recommend

Pros

Feature Ratings

Mock Phishing Email Templates

Campaign Management

Campaign Customization

Analytics and Reporting

Teachable Moment Landing Pages

Alternative Social Engineering Tests

Dynamic Phishing Email Templates

User Phishing Reporting

Multi-Language Support

User Management

Integration with Training Materials

Vendor Capability Ratings

Quality of Features

Availability and Quality of Training

Ease of Customization

Vendor Support

Breadth of Features

Usability and Intuitiveness

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Implementation

Business Value Created

Ease of Data Integration