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KnowBe4

KnowBe4 Security Awareness Training

Composite Score

8.6 /10

CX Score

8.8 /10

73 Reviews Write a Review

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What is KnowBe4 Security Awareness Training?

KnowBe4's Security Awareness Training (KSAT) is the world's largest security awareness and simulated social engineering product. It combines an expansive content library localized in 35 languages, AI-driven simulated phishing and training, and enterprise-grade reporting. On average, KSAT reduces an organization's Phish-prone Percentage (phishing click rate) from 30% to less than 5% after 12 months.

Company Details

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Awards & Recognition

KnowBe4 Security Awareness Training won the following awards in the Security Awareness & Training category

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2025 Data Quadrant Champion

Latest Award, 2025

1 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

2024 Emotional Footprint Champion

2024

4 Top Rated Capabilities

0 Top Rated Features

2023

3 Top Rated Capabilities

2 Top Rated Features

2022

Product Impact
Conflict Resolution

2022

2021 Data Quadrant Champion

2021

2021 Emotional Footprint Champion

2021

KnowBe4 Security Awareness Training Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on KnowBe4 Security Awareness Training.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love KnowBe4 Security Awareness Training?

4% Negative

7% Neutral

89% Positive

Pros

Security Protects
Fair
Helps Innovate
Reliable

Feature Ratings

Average 83

Interactive Training

Content Quality

Topic Breadth

Knowledge Tests

Variety of Training Materials

Ease of User Management

Simulated Attacks

Real-time analytics

Integration

LMS Integration

Customizability

Vendor Capability Ratings

Average 84

Ease of IT Administration

Ease of Implementation

Business Value Created

Availability and Quality of Training

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Usability and Intuitiveness

Ease of Data Integration

Vendor Support

KnowBe4 Security Awareness Training Reviews

Silvana G.

Role: Operations
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Easy to use.

Likeliness to Recommend

10 /10

What differentiates KnowBe4 Security Awareness Training from other similar products?

KnowBe4 is very easy to use and provided a variety of training for all of the team members.

What is your favorite aspect of this product?

The variety of the training has so much information about of the awareness.

What do you dislike most about this product?

They send so many reminders, I don't think is necessary a bad thing, but just saying.

What recommendations would you give to someone considering this product?

Yes, do it and it will save the life of your IT department.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Idris R.

Role: Consultant
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2023

Best platform for engaging and Simulated learnings

Likeliness to Recommend

9 /10

What differentiates KnowBe4 Security Awareness Training from other similar products?

It's Phishing Simulation is the best tool that I came across in the market

What is your favorite aspect of this product?

User-Friendly Interface

What do you dislike most about this product?

pricing is on the higher side

What recommendations would you give to someone considering this product?

DO a proper demo and trial of the tool to analyze whether this will suit your organization's need or not

Pros

Performance Enhancing
Trustworthy
Unique Features
Respectful

Cons

Less Effective Service
Wastes Time
Less Generous

Noel E.

Role: Information Technology
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Rock solid product that just works

Likeliness to Recommend

10 /10

What differentiates KnowBe4 Security Awareness Training from other similar products?

It was one of the first companies in this market and has continued to innovate and add features and content along the way.

What is your favorite aspect of this product?

It just works without issue. It's also very easy to set up and automate the processes.

What do you dislike most about this product?

Nothing at this time.

What recommendations would you give to someone considering this product?

Compare and get pricing from other competing products to make them sharpen their pencils when quoting.

Pros

Reliable
Unique Features
Effective Service
Respectful

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KnowBe4 Security Awareness Training

What is KnowBe4 Security Awareness Training?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Emotional Footprint Champion

2021 Data Quadrant Champion

2021 Emotional Footprint Champion

KnowBe4 Security Awareness Training Ratings

89 Likeliness to Recommend

95 Plan to Renew

2 Since last award

83 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love KnowBe4 Security Awareness Training?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Interactive Training Follows the concepts of micro learning approach with short burst of interactive videos and modules

Content Quality The content of training is of high quality and goes to the desired level of depth regarding security best practices, while still engaging end users.

Topic Breadth The breadth of training topics being covered is broad and fairly comprehensive, including industry-specific or compliance-based topics as needed.

Knowledge Tests Testing is available to gauge the knowledge levels of end-users, particularly after a training module has been completed.

Variety of Training Materials Training is delivered through many media including videos, decks, emails, posters, and other supplemental training materials.

Ease of User Management The CBT product is easy to use and administer with multiple end user groups and to regularly manage the awareness and training program.

Simulated Attacks There is the ability to perform simulated end-user attacks. This includes mock spear-phishing, SMS phishing, and phone social engineering.

Real-time analytics Monitor the behavior of the user or a group so it can provide reports and guidance on the risk profile and suggest training content

Integration The solution have the ability to integrate with other third party solutions

LMS Integration Provides full LMS capabilities by either being SCORM-compliant (integration with an existing on premise LMS) or by providing SaaS-based LMS capabilities.

Customizability Training content can be modified or customized to organizational needs. This can be done through the product itself or by direct request to the vendor.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

KnowBe4 Security Awareness Training Reviews

Silvana G.

Easy to use.

Likeliness to Recommend

Pros

Idris R.

Best platform for engaging and Simulated learnings

Likeliness to Recommend

Pros

Cons

Noel E.

Rock solid product that just works

Likeliness to Recommend

Pros

Most Popular KnowBe4 Security Awareness Training Comparisons

NINJIO

Infosec IQ

Webroot Security Awareness Training

Proofpoint Security Awareness Training

Terranova Security Awareness Training

Hoxhunt

2
Since last award

2
Since last award

Feature Ratings

Interactive Training

Content Quality

Topic Breadth

Knowledge Tests

Variety of Training Materials

Ease of User Management

Simulated Attacks

Real-time analytics

Integration

LMS Integration

Customizability

Vendor Capability Ratings

Ease of IT Administration

Ease of Implementation

Business Value Created

Availability and Quality of Training

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Usability and Intuitiveness

Ease of Data Integration

Vendor Support