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Keeper Security

Keeper

Composite Score

7.7 /10

CX Score

7.9 /10

13 Reviews Write a Review

Claim Software

What is Keeper?

Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.

Company Details

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Keeper Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Keeper.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Keeper?

0% Negative

6% Neutral

94% Positive

Pros

Reliable
Generous Negotitation
Over Delivered
Security Protects

Feature Ratings

Average 84

Account Vaulting

CI/CD Automation (DevOps)

Session Recording

Session Management

Privileged Account Discovery

Reporting and Dashboards

APP to APP Password Management

Agentless and Clientless PAM

Privileged Remote Access

Compliance Reporting

Privileged Account Life Cycle Management

Vendor Capability Ratings

Average 82

Availability and Quality of Training

Ease of Implementation

Ease of IT Administration

Quality of Features

Ease of Data Integration

Breadth of Features

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Also Featured in...

Password Management

Score 8.9

View Keeper in this category (opens in a new tab)

Keeper Reviews

Chris B.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2023

Browser extension lacking, Superior Encryption

Likeliness to Recommend

8 /10

What differentiates Keeper from other similar products?

Superior Encryption model. Pre-Sales support is incredible

What is your favorite aspect of this product?

Encryption Model

What do you dislike most about this product?

Support has been lackluster, Browser extension falls behind other products

What recommendations would you give to someone considering this product?

Buy it but be prepared for a lower level of support than you get during the pre-sales engagements..

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Commodity Features
Less Efficient Service
Less Effective Service

Keeper

What is Keeper?

Company Details

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Awards & Recognition

Keeper Ratings

93 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Keeper?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Account Vaulting Provides one, unified, comprehensive solution to manage accounts for both human (privileged users) and non-person (application, machine, service account, etc.)

CI/CD Automation (DevOps) Manages API calls to eliminate embedded/hard-coded credentials in files, applications, scripts, and other code

Session Recording Ability to clean audit of all privileged activity and to immediately pause or stop suspicious sessions until a determination can be made regarding legitimacy

Session Management Enables the user to inject credentials directly into the access session; the user never needs to know or see the credential

Privileged Account Discovery Can discover roles for local and distributed accounts for on-prem or cloud environments.

Reporting and Dashboards Able to see in one place all the privileged accounts across the environment.

APP to APP Password Management Manages passwords for key applications via a secure, central location.

Agentless and Clientless PAM No need to reconfigure servers or install an agent. There is an on premises gateway used for communication to services

Privileged Remote Access Controls and monitors privileged sessions using standard protocols for RDP, VNC, HTTP/S, and SSH connections

Compliance Reporting By design auditing reporting metrics data feature by industries/compliance e.g. SOC2, SOX, PCI DSS 3.2, HIPAA, NERC CIP, ISO 27001, etc.

Privileged Account Life Cycle Management Ability to manage the life cycle of privileged accounts IE. Provisioning/De-provisioning of Privileged Access, session management, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Password Management

Keeper Reviews

Chris B.

Browser extension lacking, Superior Encryption

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Account Vaulting

CI/CD Automation (DevOps)

Session Recording

Session Management

Privileged Account Discovery

Reporting and Dashboards

APP to APP Password Management

Agentless and Clientless PAM

Privileged Remote Access

Compliance Reporting

Privileged Account Life Cycle Management

Vendor Capability Ratings

Availability and Quality of Training

Ease of Implementation

Ease of IT Administration

Quality of Features

Ease of Data Integration

Breadth of Features

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization