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Keeper Security, Inc.

Keeper

Composite Score

8.0 /10

CX Score

8.0 /10

16 Reviews Write a Review

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What is Keeper?

Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.

Company Details

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Awards & Recognition

Keeper won the following awards in the Privileged Access Management category

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Contract Negotiation

Latest Award, 2025

7 Top Rated Capabilities

11 Top Rated Features

2025

Keeper Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Keeper.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

5
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Keeper?

8% Negative

4% Neutral

88% Positive

Pros

Reliable
Generous Negotitation
Security Protects
Enables Productivity

Feature Ratings

Average 82

Session Recording

APP to APP Password Management

Agentless and Clientless PAM

Privileged Account Discovery

Account Vaulting

CI/CD Automation (DevOps)

Session Management

Privileged User Behavior Analytics

Privileged Remote Access

Reporting and Dashboards

Compliance Reporting

Vendor Capability Ratings

Average 81

Ease of IT Administration

Ease of Implementation

Quality of Features

Availability and Quality of Training

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Ease of Customization

Vendor Support

Also Featured in...

Password Management

Score 8.9

View Keeper in this category (opens in a new tab)

Keeper Reviews

Howie S.

Role: Information Technology
Industry: Not for Profit
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2023

Feature-rich, inexpensive, and excellent service

Likeliness to Recommend

10 /10

What differentiates Keeper from other similar products?

There is a significant discount for non-profits that made our decision to go with Keeper easy. Compared to the previous PAM we used, Keeper is more intuitive and easier to use. Our employees also receive 5 free personal licenses to share with their family. Their services (implementation, training and support) are excellent. They seem very organized internally and are always quick to respond and help. Our previous PAM was just an application; I don't even know if they had support. Keeper is a complete service. There are very few applications I've implemented where the vendor was so helpful during the process. They made it easy.

What is your favorite aspect of this product?

Easy to use, reliable. Bonus: integrating with AD was quick and easy and works like a charm.

What do you dislike most about this product?

I have not had any negative experience with Keeper. The procurement and implementation process were quick and painless. Sorry, I don't really dislike anything about it.

What recommendations would you give to someone considering this product?

If you're nonprofit, be sure to tell them; it is a good discount. Install it with a few users first so you can explain the process clearly (though it's pretty easy). The extra cost for training is worth it.

Pros

Reliable
Enables Productivity
Trustworthy
Efficient Service

Joe Z.

Role: Information Technology
Industry: Not for Profit
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2023

Features, Implementation and Use - Good Product

Likeliness to Recommend

9 /10

What differentiates Keeper from other similar products?

We evaluated a few different products, Keeper gave us the HIPAA compliance we needed. Additionally pricing was far more favorable.

What is your favorite aspect of this product?

Password Vault and the keeper connection manager.

What do you dislike most about this product?

Sometimes working with support is cumbersome and the initial installation of Keeper Connection Manager was very clunky and not very clear. I could elaborate more but want everyone to know that it works and it works well.

What recommendations would you give to someone considering this product?

Read the documentation and ask the questions to the sales/tech side. Especially when implementing something like this product. What I noticed is, in a couple cases, the documentation and support didn't line up with what actually had to be done (KCM setup, SAML integration w/OKTA).

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Kevin B.

Role: Information Technology
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2023

Privileged access is easy to accomplish

Likeliness to Recommend

9 /10

What differentiates Keeper from other similar products?

Keeper is a lower cost, easier to implement and adopt solution that really gets the job done.

What is your favorite aspect of this product?

Easy to access and maintain user interfaces.

What do you dislike most about this product?

We use a feature called Keeper Connection Manager and it needs some improvement. It isn't at the level of Keeper's competition, yet.

What recommendations would you give to someone considering this product?

Look at several products alongside Keeper. Compare the features you actually need in all the options you choose. Ignore the fluff that you do not need. Don't let the shiny stuff get in the way of your decision.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Keeper

What is Keeper?

Company Details

Need Assistance?

Awards & Recognition

Keeper Ratings

93 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

5 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Keeper?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Session Recording Ability to clean audit of all privileged activity and to immediately pause or stop suspicious sessions until a determination can be made regarding legitimacy

APP to APP Password Management Manages passwords for key applications via a secure, central location.

Agentless and Clientless PAM No need to reconfigure servers or install an agent. There is an on premises gateway used for communication to services

Privileged Account Discovery Can discover roles for local and distributed accounts for on-prem or cloud environments.

Account Vaulting Provides one, unified, comprehensive solution to manage accounts for both human (privileged users) and non-person (application, machine, service account, etc.)

CI/CD Automation (DevOps) Manages API calls to eliminate embedded/hard-coded credentials in files, applications, scripts, and other code

Session Management Enables the user to inject credentials directly into the access session; the user never needs to know or see the credential

Privileged User Behavior Analytics Tracks Groups, assesses, & reports on assets by IP range, naming convention, OS, domain, applications, business function, Active Directory, and more.

Privileged Remote Access Controls and monitors privileged sessions using standard protocols for RDP, VNC, HTTP/S, and SSH connections

Reporting and Dashboards Able to see in one place all the privileged accounts across the environment.

Compliance Reporting By design auditing reporting metrics data feature by industries/compliance e.g. SOC2, SOX, PCI DSS 3.2, HIPAA, NERC CIP, ISO 27001, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Password Management

Keeper Reviews

Howie S.

Feature-rich, inexpensive, and excellent service

Likeliness to Recommend

Pros

Joe Z.

Features, Implementation and Use - Good Product

Likeliness to Recommend

Pros

Kevin B.

Privileged access is easy to accomplish

Likeliness to Recommend

Pros

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Feature Ratings

Session Recording

APP to APP Password Management

Agentless and Clientless PAM

Privileged Account Discovery

Account Vaulting

CI/CD Automation (DevOps)

Session Management

Privileged User Behavior Analytics

Privileged Remote Access

Reporting and Dashboards

Compliance Reporting

Vendor Capability Ratings

Ease of IT Administration

Ease of Implementation

Quality of Features

Availability and Quality of Training

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Ease of Customization

Vendor Support