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Kaseya

Kaseya Backup & Disaster Recovery

Composite Score

7.5 /10

CX Score

7.6 /10

12 Reviews Write a Review

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What is Kaseya Backup & Disaster Recovery?

Kaseya Backup & Disaster Recovery provides real-time automated disk backup, disk imaging, file-level backup and bare-metal restore for Windows servers and workstations. Unlike file-based-only products, this solution creates an image of the entire system state – giving administrators the framework to completely rebuild a downed system in less than an hour. Kaseya Backup & Disaster Recovery enables:

Company Details

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Kaseya Backup & Disaster Recovery Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

85 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kaseya Backup & Disaster Recovery?

2% Negative

19% Neutral

79% Positive

Pros

Client Friendly Policies
Altruistic
Reliable
Security Protects

Feature Ratings

Average 84

Auto-Discovery

100

Data Encryption

100

Containers Protection

100

PaaS Protection

100

AI-Enabled Support

100

Backup Monitoring and Reporting

Physical and Virtual Machines Protection

Application-Aware Processing

File Explorer Granular Restore

Integration With Storage Arrays

Data Deduplication

Vendor Capability Ratings

Average 83

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Business Value Created

Ease of Implementation

Quality of Features

Breadth of Features

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Kaseya Backup & Disaster Recovery Reviews

Sanket K.

Role: Consultant
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2022

Ease of access Easy to use Simple tools

Likeliness to Recommend

10 /10

What differentiates Kaseya Backup & Disaster Recovery from other similar products?

Ease of access Easy to use Simple tools Good KB articles included Very good customer support Great Technical Support Simple billing

What is your favorite aspect of this product?

Ease of access Easy to use Simple tools Good KB articles included Very good customer support Great Technical Support Simple billing

What do you dislike most about this product?

nothing at all to dislike about it

What recommendations would you give to someone considering this product?

Ease of access Easy to use Simple tools Good KB articles included Very good customer support Great Technical Support Simple billing

Pros

Helps Innovate
Trustworthy
Efficient Service
Effective Service

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Apr 2021

Fantastic product!

Likeliness to Recommend

5 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Less Effective Service
Less Caring

Kaseya Backup & Disaster Recovery

What is Kaseya Backup & Disaster Recovery?

Company Details

Need Assistance?

Kaseya Backup & Disaster Recovery Ratings

85 Likeliness to Recommend

85 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Kaseya Backup & Disaster Recovery?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Auto-Discovery Automatically discovers physical and virtual machines as they come online, move, or change, and adds them to existing backup/replication schedules based on pre-

Data Encryption Encrypt data in flight and at rest.

Containers Protection Protects workloads in container environments (e.g., Docker, Kubernetes, OpenShift, etc.).

PaaS Protection Protects PaaS workloads in public cloud environments (e.g., Azure, AWS, GCP).

AI-Enabled Support Includes AI-enabled features such as an AI assistant, AI-generated analytics, etc.

Backup Monitoring and Reporting Backup and replication are continually monitored for status and effectiveness. Detailed reporting is available on successful and unsuccessful operations.

Physical and Virtual Machines Protection Back up and restore multiple types of physical machines (servers, storage systems, etc.), server platforms (Windows, Linux, HCI, etc.), and VMs (VMware, Hyper-V

Application-Aware Processing Ensure a consistent application state and support granular restore for application data from core applications such as MS SQL, Oracle, MS Exchange, SharePoint

File Explorer Granular Restore Individual files can be located and restored from backup media without the need for full system mounting and restore.

Integration With Storage Arrays Integrates with APIs from major storage vendors (NetApp, HP, Dell EMC) to leverage capabilities in these arrays such as data snapshots and replication.

Data Deduplication Deduplication of redundant data blocks is implemented by the solution. Deduplication can be at source, target, or globally (source and target).

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Kaseya Backup & Disaster Recovery Reviews

Sanket K.

Ease of access Easy to use Simple tools

Likeliness to Recommend

Pros

Fantastic product!

Likeliness to Recommend

Pros

Cons

Feature Ratings

Auto-Discovery

Data Encryption

Containers Protection

PaaS Protection

AI-Enabled Support

Backup Monitoring and Reporting

Physical and Virtual Machines Protection

Application-Aware Processing

File Explorer Granular Restore

Integration With Storage Arrays

Data Deduplication

Vendor Capability Ratings

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Business Value Created

Ease of Implementation

Quality of Features

Breadth of Features

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization