Kapture CX Customer Reviews 2026 | Field Service Management

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Kapture CX

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What is Kapture CX?

Kapture is an enterprise-grade AI-powered omnichannel Customer Experience management platform with a deep focus on customer support. Kapture adapts to evolving customer expectations and transforms good customer experiences into great ones. Kapture’s teams and technology are built ground up with a core focus on “the customer”. With expertise in four key industry verticals: Retail (offline + e-commerce), BFSI, Travel, and Consumer durables (consumer goods and appliances), Kapture today is helping 1000+ businesses in 16 countries create wonderful customer experiences.