Kantata Customer Reviews 2026 | Professional Services Automation

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Kantata

Composite Score

8.0 /10

CX Score

8.2 /10

114 Reviews Write a Review

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What is Kantata?

Kantata takes professional services automation to a new level, giving people-powered businesses the clarity, control, and confidence they need to optimize resource planning and elevate operational performance. Our purpose-built cloud software is helping over 2,000 professional services organizations in more than 100 countries focus and optimize their most important asset: their people. By leveraging the Kantata Industry Cloud for Professional Services™, professionals gain access to the information and tools they need to win more business, ensure the right people are always available at the right time, and delight clients with project delivery and outcomes.

Company Details

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Awards & Recognition

Kantata won the following awards in the Professional Services Automation category

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0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2025

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

2 Top Rated Features

2023

Service Experience

2023

2022 Data Quadrant Champion

2022

2 Top Rated Capabilities

5 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2022

Kantata Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kantata.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

98 Plan to Renew

74 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kantata?

4% Negative

16% Neutral

80% Positive

Pros

Respectful
Security Protects
Enables Productivity
Acts with Integrity

Cons

Under Delivered

Feature Ratings

Average 78

Workflow Approvals

100

Integration Framework

100

Time Tracking

Security & Identity Management

Auditability & Change History

Resource & Capacity Management

Project and Engagement management

Billing & Invoicing

Delivery & Financial reporting

Multi-Currency Support

Change Order Management

Vendor Capability Ratings

Average 71

Business Value Created

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Data Integration

Quality of Features

Ease of Customization

Kantata Reviews

Sydney O.

Role: Operations
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2023

Features Are improving

Likeliness to Recommend

10 /10

What differentiates Kantata from other similar products?

User interface

What is your favorite aspect of this product?

The live data

What do you dislike most about this product?

the gantt functions

What recommendations would you give to someone considering this product?

the reporting is so flexible

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Alex S.

Role: Operations
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2023

Great product for management and analytics

Likeliness to Recommend

10 /10

What differentiates Kantata from other similar products?

it's a modern, flexible tool

What is your favorite aspect of this product?

one place to go to manage my time, expenses, and projects and it's a great analytical tool as well

What do you dislike most about this product?

I assume it's not a free product

What recommendations would you give to someone considering this product?

you can replace multiple tools with Kantata

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Kathy Z.

Role: Operations
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2023

Easy to use, a fantastic product

Likeliness to Recommend

9 /10

What differentiates Kantata from other similar products?

revenue forecast

What is your favorite aspect of this product?

resource management

What do you dislike most about this product?

sometimes the system is slow and the technical support team takes a longer time to resolve the queries

What recommendations would you give to someone considering this product?

The system is a user friendly professional services automation (PSA) solution. The Kantata app automates pipeline forecasting, resource planning, delivery management and project accounting saved us a lot of time, optimize resource utilization and elevate operational performance.

Pros

Continually Improving Product
Performance Enhancing
Trustworthy
Respectful

Kantata

What is Kantata?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Data Quadrant Champion

2023 Data Quadrant Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

Kantata Ratings

81 Likeliness to Recommend

98 Plan to Renew

74 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+74 Net Emotional Footprint

How much do users love Kantata?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Workflow Approvals Approvals for workflows (time, expenses, and engagement changes)

Integration Framework API's and packaged connectors to ERP, CRM, payroll & BI.

Time Tracking Includes time tracking or recording, automatic timer, and timesheets.

Security & Identity Management role-based access control & SSO integration

Auditability & Change History Comprehensive audit controls for changes to projects, engagements, financial records, resource allocation, controls and billing data

Resource & Capacity Management Define and manage talent pool skills, assign resources to engagements, forecast capacity and adjust allocations based on staffing demand / utilization

Project and Engagement management Manage project scope, milestones, tasks, and deliverables throughout the engagement lifecycle from kickoff to closure.

Billing & Invoicing invoice generation & management, billing based on time, expenses, milestones or fixed fee

Delivery & Financial reporting Standard and configurable reporting across utilization, delivery performance, billing and project-level financial outcomes

Multi-Currency Support Support for managing time, expenses, billing and financials across multiple currencies

Change Order Management Helps manage engagement scope changes (ie. contract amendments, billing impacts)

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Kantata Reviews

Sydney O.

Features Are improving

Likeliness to Recommend

Pros

Alex S.

Great product for management and analytics

Likeliness to Recommend

Pros

Kathy Z.

Easy to use, a fantastic product

Likeliness to Recommend

Pros

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Feature Ratings

Workflow Approvals

Integration Framework

Time Tracking

Security & Identity Management

Auditability & Change History

Resource & Capacity Management

Project and Engagement management

Billing & Invoicing

Delivery & Financial reporting

Multi-Currency Support

Change Order Management

Vendor Capability Ratings

Business Value Created

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Data Integration

Quality of Features

Ease of Customization