Kantata Customer Reviews 2026 | Professional Services Automation

Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

Kantata

Composite Score

8.0 /10

CX Score

8.2 /10

114 Reviews Write a Review

Get Demo

In Partnership With SelectHub

Claim Software

What is Kantata?

Kantata takes professional services automation to a new level, giving people-powered businesses the clarity, control, and confidence they need to optimize resource planning and elevate operational performance. Our purpose-built cloud software is helping over 2,000 professional services organizations in more than 100 countries focus and optimize their most important asset: their people. By leveraging the Kantata Industry Cloud for Professional Services™, professionals gain access to the information and tools they need to win more business, ensure the right people are always available at the right time, and delight clients with project delivery and outcomes.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

Kantata won the following awards in the Professional Services Automation category

Filter By

0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2025

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

2 Top Rated Features

2023

Service Experience

2023

2022 Data Quadrant Champion

2022

2 Top Rated Capabilities

5 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2022

Kantata Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kantata.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

98 Plan to Renew

74 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kantata?

4% Negative

16% Neutral

80% Positive

Pros

Respectful
Security Protects
Enables Productivity
Acts with Integrity

Cons

Under Delivered

Feature Ratings

Average 78

Workflow Approvals

100

Integration Framework

100

Time Tracking

Security & Identity Management

Auditability & Change History

Resource & Capacity Management

Project and Engagement management

Billing & Invoicing

Delivery & Financial reporting

Multi-Currency Support

Change Order Management

Vendor Capability Ratings

Average 71

Business Value Created

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Data Integration

Quality of Features

Ease of Customization

Kantata Reviews

Role: Consultant
Industry: Retail
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted Aug 2023

An all in one tool for handy project management

Likeliness to Recommend

8 /10

Pros

Efficient Service
Effective Service
Caring
Saves Time

Role: Operations
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Aug 2023

Awful Implementation but now the product is great!

Likeliness to Recommend

8 /10

Pros

Continually Improving Product
Reliable
Enables Productivity
Client Friendly Policies

Cons

Less Efficient Service
Less Effective Service
Under Delivered

Role: Operations
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Aug 2023

Innovative and always improving

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Kantata

What is Kantata?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Data Quadrant Champion

2023 Data Quadrant Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

Kantata Ratings

81 Likeliness to Recommend

98 Plan to Renew

74 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+74 Net Emotional Footprint

How much do users love Kantata?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Workflow Approvals Approvals for workflows (time, expenses, and engagement changes)

Integration Framework API's and packaged connectors to ERP, CRM, payroll & BI.

Time Tracking Includes time tracking or recording, automatic timer, and timesheets.

Security & Identity Management role-based access control & SSO integration

Auditability & Change History Comprehensive audit controls for changes to projects, engagements, financial records, resource allocation, controls and billing data

Resource & Capacity Management Define and manage talent pool skills, assign resources to engagements, forecast capacity and adjust allocations based on staffing demand / utilization

Project and Engagement management Manage project scope, milestones, tasks, and deliverables throughout the engagement lifecycle from kickoff to closure.

Billing & Invoicing invoice generation & management, billing based on time, expenses, milestones or fixed fee

Delivery & Financial reporting Standard and configurable reporting across utilization, delivery performance, billing and project-level financial outcomes

Multi-Currency Support Support for managing time, expenses, billing and financials across multiple currencies

Change Order Management Helps manage engagement scope changes (ie. contract amendments, billing impacts)

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Kantata Reviews

An all in one tool for handy project management

Likeliness to Recommend

Pros

Awful Implementation but now the product is great!

Likeliness to Recommend

Pros

Cons

Innovative and always improving

Likeliness to Recommend

Pros

Most Popular Kantata Comparisons

SAP Professional Services Software

Wrike

BigTime

ConnectWise PSA

Avaza

Accelo

Feature Ratings

Workflow Approvals

Integration Framework

Time Tracking

Security & Identity Management

Auditability & Change History

Resource & Capacity Management

Project and Engagement management

Billing & Invoicing

Delivery & Financial reporting

Multi-Currency Support

Change Order Management

Vendor Capability Ratings

Business Value Created

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Data Integration

Quality of Features

Ease of Customization