What is KACE Systems Management Appliance?
Comprehensive IT systems management for any network-connected device. The KACE® Systems Management Appliance by Quest® helps you fulfill all your endpoint management needs. This comprehensive solution provides automated endpoint-related administrative tasks, inventory of all hardware and software, patch management software for mission-critical applications and operating systems, reduced risk of a breach and guaranteed software license compliance.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
71 Likeliness to Recommend
3
Since last award
68 Plan to Renew
6
Since last award
62 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+64 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love KACE Systems Management Appliance?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Trustworthy
Cons
- Commodity Features
- Less Inspiring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Software Recognition Library
Software Usage Metering
Decentralized Management
Advanced License Management
Integrated Discovery
End to End Lifecycle Management
Analytics and Reporting
Cloud License Management
Data Import Export and Aggregation
Financial Analysis
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Business Value Created
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Quality of Features
KACE Systems Management Appliance Reviews
Joseph R.
- Role: Information Technology
- Industry: Agriculture
- Involvement: Business Leader or Manager
Submitted Aug 2023
Can be pricey, but well worth the investment!
Likeliness to Recommend
What differentiates KACE Systems Management Appliance from other similar products?
Kace has enough available features that they are all integrated into their technology solutions. Multiple of their technology solutions communicate seamlessly with each other to allow for an easier one stop shop for maintenance and management of all of your systems/assets in the organization.
What is your favorite aspect of this product?
I enjoy the integrated helpdesk and how assets tag in to tickets automatically along with their current hardware and software. I also enjoy the Kace deployment tool for easy a-la-carte device installations and setups that are hands free.
What do you dislike most about this product?
My only dislike is that it is one of the more pricey options out there.
What recommendations would you give to someone considering this product?
Look at all of the options they have to offer, you don't have to purchase all of them all at once either. Plan on having some hands on setup along with assisted setup from their team, but your hands on side isn't difficult at all.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Filipe Gabriel A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2023
Easy to use, but a bit pricey.
Likeliness to Recommend
What differentiates KACE Systems Management Appliance from other similar products?
Facility in use
What is your favorite aspect of this product?
Automation
What do you dislike most about this product?
Price and UX
What recommendations would you give to someone considering this product?
Do a proof of concept
Pros
- Helps Innovate
- Acts with Integrity
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Patricia G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2023
Simple to deploy once configured
Likeliness to Recommend
What differentiates KACE Systems Management Appliance from other similar products?
Ease of deployment and central management
What is your favorite aspect of this product?
Reporting system and integration.
What do you dislike most about this product?
Initial configuration for older systems can be tedious.
What recommendations would you give to someone considering this product?
Product works flawless as it is dupposed to work.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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