KACE Systems Management Appliance Logo
KACE Systems Management Appliance Logo
Quest Software

KACE Systems Management Appliance

Composite Score
6.3 /10
CX Score
6.3 /10
Category
KACE Systems Management Appliance
6.3 /10

What is KACE Systems Management Appliance?

Comprehensive IT systems management for any network-connected device. The KACE® Systems Management Appliance by Quest® helps you fulfill all your endpoint management needs. This comprehensive solution provides automated endpoint-related administrative tasks, inventory of all hardware and software, patch management software for mission-critical applications and operating systems, reduced risk of a breach and guaranteed software license compliance.

Company Details


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KACE Systems Management Appliance Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on KACE Systems Management Appliance.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

76 Likeliness to Recommend

8
Since last award

73 Plan to Renew

11
Since last award

68 Satisfaction of Cost Relative to Value

10
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+71 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love KACE Systems Management Appliance?

13% Negative
14% Neutral
73% Positive

Pros

  • Acts with Integrity
  • Respectful
  • Transparent
  • Trustworthy

Feature Ratings

Average 68

Software Recognition Library

77

Software Usage Metering

76

Integrated Discovery

71

Decentralized Management

70

Advanced License Management

68

Data Import Export and Aggregation

67

Analytics and Reporting

67

End to End Lifecycle Management

66

Cloud License Management

63

Financial Analysis

59

Vendor Capability Ratings

Average 72

Vendor Support

76

Business Value Created

75

Ease of Implementation

73

Ease of Customization

73

Usability and Intuitiveness

72

Product Strategy and Rate of Improvement

72

Breadth of Features

72

Availability and Quality of Training

72

Quality of Features

69

Ease of Data Integration

69

Ease of IT Administration

69

KACE Systems Management Appliance Reviews

Minara U.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2026

Excellent Centralized Endpoint

Likeliness to Recommend

10 /10

What differentiates KACE Systems Management Appliance from other similar products?

You enjoy unified endpoint and asset management as it combines lifecycle tracking, patch management, inventory, and software deployment all in a single platform hence reducing stitching various tools together

What is your favorite aspect of this product?

Has centralized management for all endpoints whereby everything is manageable and visible from one dashboard and this reduces overhead

What do you dislike most about this product?

It says full automation but certain tasks need knowledge of script or manual intervention

What recommendations would you give to someone considering this product?

For repetitive tasks, use the product’s scripting features in order to reduce errors and save time

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Rahim A.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

Easy to use, but a bit pricey.

Likeliness to Recommend

9 /10

What differentiates KACE Systems Management Appliance from other similar products?

I have used DELL KACE K1000 Asset and Inventory Management to tool for more than 3 years, it's a great tool to manage and keep track of your organization assets and devices.

What is your favorite aspect of this product?

Patch Management feature and Managed Installs

What do you dislike most about this product?

When I was using in 2015, couldn't get as much details as we have for SCCM.

What recommendations would you give to someone considering this product?

organization with less than 30K devices or assets can use DELL KACE for Patching, Inventory Management and tracking non compliant devices.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Swati V.

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Aug 2023

Fantastic Product

Likeliness to Recommend

2 /10

What differentiates KACE Systems Management Appliance from other similar products?

Easy Ui and very friendly

What is your favorite aspect of this product?

User friendly

What do you dislike most about this product?

Nothing that I can think off

What recommendations would you give to someone considering this product?

Very helpful

Pros

  • Helps Innovate
  • Continually Improving Product
  • Caring
  • Performance Enhancing