KACE Systems Management Appliance Logo
KACE Systems Management Appliance Logo
Quest Software

KACE Systems Management Appliance

Composite Score
6.0 /10
CX Score
6.0 /10
Category
KACE Systems Management Appliance
6.0 /10

What is KACE Systems Management Appliance?

Comprehensive IT systems management for any network-connected device. The KACE® Systems Management Appliance by Quest® helps you fulfill all your endpoint management needs. This comprehensive solution provides automated endpoint-related administrative tasks, inventory of all hardware and software, patch management software for mission-critical applications and operating systems, reduced risk of a breach and guaranteed software license compliance.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

KACE Systems Management Appliance Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on KACE Systems Management Appliance.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

73 Likeliness to Recommend

5
Since last award

71 Plan to Renew

9
Since last award

65 Satisfaction of Cost Relative to Value

7
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+67 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love KACE Systems Management Appliance?

14% Negative
16% Neutral
70% Positive

Pros

  • Acts with Integrity
  • Respectful
  • Trustworthy
  • Transparent

Cons

  • Commodity Features

Feature Ratings

Average 63

Software Recognition Library

72

Software Usage Metering

71

Decentralized Management

69

Advanced License Management

66

Integrated Discovery

65

End to End Lifecycle Management

64

Analytics and Reporting

60

Cloud License Management

60

Data Import Export and Aggregation

59

Financial Analysis

46

Vendor Capability Ratings

Average 70

Ease of Implementation

75

Vendor Support

74

Business Value Created

72

Usability and Intuitiveness

72

Breadth of Features

71

Availability and Quality of Training

71

Ease of Customization

70

Product Strategy and Rate of Improvement

69

Ease of Data Integration

68

Ease of IT Administration

66

Quality of Features

66

KACE Systems Management Appliance Reviews

Minara U.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2026

Excellent Centralized Endpoint

Likeliness to Recommend

10 /10

What differentiates KACE Systems Management Appliance from other similar products?

You enjoy unified endpoint and asset management as it combines lifecycle tracking, patch management, inventory, and software deployment all in a single platform hence reducing stitching various tools together

What is your favorite aspect of this product?

Has centralized management for all endpoints whereby everything is manageable and visible from one dashboard and this reduces overhead

What do you dislike most about this product?

It says full automation but certain tasks need knowledge of script or manual intervention

What recommendations would you give to someone considering this product?

For repetitive tasks, use the product’s scripting features in order to reduce errors and save time

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Rahim A.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

Easy to use, but a bit pricey.

Likeliness to Recommend

9 /10

What differentiates KACE Systems Management Appliance from other similar products?

I have used DELL KACE K1000 Asset and Inventory Management to tool for more than 3 years, it's a great tool to manage and keep track of your organization assets and devices.

What is your favorite aspect of this product?

Patch Management feature and Managed Installs

What do you dislike most about this product?

When I was using in 2015, couldn't get as much details as we have for SCCM.

What recommendations would you give to someone considering this product?

organization with less than 30K devices or assets can use DELL KACE for Patching, Inventory Management and tracking non compliant devices.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Swati V.

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Aug 2023

Fantastic Product

Likeliness to Recommend

2 /10

What differentiates KACE Systems Management Appliance from other similar products?

Easy Ui and very friendly

What is your favorite aspect of this product?

User friendly

What do you dislike most about this product?

Nothing that I can think off

What recommendations would you give to someone considering this product?

Very helpful

Pros

  • Helps Innovate
  • Continually Improving Product
  • Caring
  • Performance Enhancing