What is Justworks?
Payroll, benefits, HR and compliance - all in one place. Justworks simplifies your business's back office complexities, so you can work fearlessly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
2
Since last award
100 Plan to Renew
83 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Justworks?
Pros
- Respectful
- Reliable
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Self Service Portal
Claims Management
Contributions and Payment Tracking
User and Enrollment Management
Provider Management
Archiving and Reporting
Regulatory Compliance
Benefits Administration
Payroll Integration
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Quality of Features
Ease of Customization
Product Strategy and Rate of Improvement
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Justworks Reviews
Alexa P.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2023
Justworks: the solution to your payroll problems.
Likeliness to Recommend
What differentiates Justworks from other similar products?
Justwork offers an affordable payroll and business benefits solution for businesses of all sizes. It offers a single, easy-to-use platform for all payroll processes, from setting up employees to paying salaries. Compared to Gusto, Justworks offers a more affordable and flexible payroll solution for businesses of all sizes. It offers a more intuitive interface than Gusto. Justworks also offers benefits management tools, such as health insurance, dental insurance, life insurance, and disability insurance.
What is your favorite aspect of this product?
Justworks is very intuitive and very flexible. The software is easy to use when managing all aspects of payroll. It offers many features and is very flexible. Also, the technical support team is excellent and always available. The software also offers the option to customize the payroll process to suit the specific needs and requirements of each company. As a Recruitment Consultant this helps me save time when processing employee payroll.
What do you dislike most about this product?
The cost of the services can be high for some companies and it does not support some languages.
What recommendations would you give to someone considering this product?
I would recommend Justworks payroll software to a recruiting consultant because it offers many tools to help you manage employee payroll more efficiently. In addition, the software enables recruiting consultants to process payroll, manage employee taxes, and manage benefits quickly and easily.
Pros
- Efficient Service
- Effective Service
- Helps Innovate
- Continually Improving Product
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Sílveri C.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2023
Justworks is just right, go on & get it!
Likeliness to Recommend
What differentiates Justworks from other similar products?
They truly go above and beyond! They remind you of all your benefits, email your tax documents, remind you of any trainings you need to complete, and the customer service is phenomenal!!
What is your favorite aspect of this product?
I love all the reminders they share as well as their newsletters with very helpful tips and resources for employees wellness.
What do you dislike most about this product?
Don’t have anything negative to share
What recommendations would you give to someone considering this product?
Get it, you won’t regret it!!
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
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Sarah M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2022
It is an easy and one-shop tool for companies.
Likeliness to Recommend
What differentiates Justworks from other similar products?
Nice HR tool that enables me to visualize all my year-to-date earnings. It provides tax documents and a slew of alternative resources as well. Requesting time off is incredibly easy, and approvals are easy as well. It conjointly contains a great calendar format that shows our Holidays. The calendar also shows once individuals on my team are taking time off. Additionally, selecting Healthcare, Vision, and Dental plans is improbably easy through Justworks. I love that Justworks is thus easy and simple to use. Alternative hr software within the past is antiquated-looking and exhausting to navigate so I appreciate this regarding Justworks.
What is your favorite aspect of this product?
The interface is a lot easier to use than most competitors and therefore the value purpose for the insurance options and extra offerings is incredibly competitive. Their support is usually on point once something isn’t working. I do like that they supply compliance coaching as well now. It’s so easy to manage advanced tasks, like having a distributed team, healthcare, and 401K’. It’s a one-stop shop for all things people management. Their client service is phenomenal.
What do you dislike most about this product?
We’ve ne’er had a problem with Justworks. It’s slightly difficult to offboard people, however… that’s a tough task regardless. We pay owners’ draws, and they’re not handled absolutely through the system, but it’s been simple to find a workaround.
What recommendations would you give to someone considering this product?
JustWorks contains a very intuitive user interface and simplifies advanced people Ops processes. As a startup, speed and low overhead are extraordinarily vital to us and JustWorks has efficient that entire process for us.
Pros
- Enables Productivity
- Efficient Service
- Inspires Innovation
- Acts with Integrity
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