What is JumpCloud?
JumpCloud® delivers a unified identity, device, and access management platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love JumpCloud?
Pros
- Respectful
- Continually Improving Product
- Unique Features
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compliance Reporting
Privileged Account Life Cycle Management
Account Vaulting
Privileged User Behavior Analytics
Third Party Integrations OOTB
Agentless Deployment
APP to APP Password Management
Privileged Account Discovery
Reporting and Dashboards
Privileged Remote Access
Vendor Capability Ratings
Quality of Features
Breadth of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Ease of Data Integration
Vendor Support
Ease of Customization
Also Featured in...
Unified Endpoint Management (UEM)
SaaS Management
Remote Access
JumpCloud Go
Conditional Access Policies
SSO For Thousands of Apps
JumpCloud is IT Simplified
JumpCloud Reviews
Ernesto C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2021
Great suite of features at an affordable price!
Likeliness to Recommend
What differentiates JumpCloud from other similar products?
A more simple approach to an all-in-one MDM & DaaS solution
What is your favorite aspect of this product?
Continuously improving. All cloud based.
What do you dislike most about this product?
Still in it's early stages so some features are missing that would be nice to have.
What recommendations would you give to someone considering this product?
If you are looking for DaaS and MDM in-one package this is the perfect solution.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Noah W.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2021
Pretty happy with the system
Likeliness to Recommend
What differentiates JumpCloud from other similar products?
It's a bit unique that it manages Mac and Windows devices
What is your favorite aspect of this product?
It works! I was actually a bit skeptical and pleasantly surprised!
What do you dislike most about this product?
Not always easy and the integrations we need aren't too available
What recommendations would you give to someone considering this product?
Definitely look into it!
Pros
- Respectful
- Security Protects
- Reliable
- Performance Enhancing
Cons
- Less Effective Service
Please tell us why you think this review should be flagged.
Dinusha T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2021
Product exceed expectation
Likeliness to Recommend
What differentiates JumpCloud from other similar products?
Secure product architecture and design which meet most of the international compliance
What is your favorite aspect of this product?
RADIUS Server Capabilities
What do you dislike most about this product?
not applicable
What recommendations would you give to someone considering this product?
Always do a Proof of concept with the partner or reseller
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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