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Jamf

Jamf Pro

Composite Score

8.1 /10

CX Score

8.5 /10

36 Reviews Write a Review

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What is Jamf Pro?

For Mac, iPad or iPhone, use Jamf Pro to automatically enroll devices into management, distribute apps and content, enforce security settings, and manage configurations: all over-the-air. Whether you want to fully provision your devices in IT or allow your end users to set it up on their own and access approved resources Self Service, Jamf Pro can make it simple and sustainable.

Company Details

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Jamf Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jamf Pro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jamf Pro?

0% Negative

2% Neutral

98% Positive

Pros

Reliable
Security Protects
Transparent
Enables Productivity

Feature Ratings

Average 80

Management Console

Approval Process

Deployment

Validation

Automation

Reporting

Notifications

Assessment

Scheduling

Testing

Third Party Application Patching

Vendor Capability Ratings

Average 81

Business Value Created

Breadth of Features

Quality of Features

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Enterprise Mobility Management

Score 8.1

View Jamf Pro in this category (opens in a new tab)

Jamf Pro Reviews

Vadim I.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

Somewhat glitchy, but outstanding product.

Likeliness to Recommend

10 /10

What differentiates Jamf Pro from other similar products?

Uniquely specializes in deep integration with Apple's ecosystem, offering advanced security and customization specifically tailored for Apple devices.

What is your favorite aspect of this product?

Customization specifically for Apple devices.

What do you dislike most about this product?

Jamf Pro is its exclusive focus on Apple devices, which can limit its utility in mixed-device environments that include Windows or Android systems.

What recommendations would you give to someone considering this product?

If your environment is heavily Apple-centric, Jamf Pro will be an ideal choice.

Pros

Generous Negotitation
Includes Product Enhancements
Continually Improving Product
Reliable

Cons

Wastes Time
Vendor's Interest First
Less Friendly Negotiation

Lwandile M.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2024

The product is very user friendly

Likeliness to Recommend

10 /10

What differentiates Jamf Pro from other similar products?

The firewall and it is user friendly

What is your favorite aspect of this product?

User friendly

What do you dislike most about this product?

I love the product

What recommendations would you give to someone considering this product?

I would recommend it

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Mert Yiğit A.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2024

Industry standard!

Likeliness to Recommend

9 /10

What differentiates Jamf Pro from other similar products?

*User friendly UI *Perfect fit for Apple devices

What is your favorite aspect of this product?

*Ease of upgrade process on-prem systems. *User friendly UI

What do you dislike most about this product?

*Support process can be tiring sometimes. Especially for level-1 and 2 support.

What recommendations would you give to someone considering this product?

If you want to manage Apple devices, Jamf Pro is a great MDM solution.

Pros

Fair
Friendly Negotiation
Security Protects
Reliable

Jamf Pro

What is Jamf Pro?

Company Details

Need Assistance?

Jamf Pro Ratings

90 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Jamf Pro?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Management Console A single console that allows the management of the entire patch management process​.

Approval Process Ability to provide approval for the release and deployment of patches​.

Deployment Wide deployment of patches to targeted systems​.

Validation Validation (manual or automated) of patch installation success.

Automation Automation of patch deployment, including the deployment and installation processes.

Reporting Automation of patch deployment, including the deployment and installation processes.

Notifications Alerts on the availability of patches.

Assessment Assessment of patches, for consideration of enterprise deployment​.

Scheduling Subject to approval, the ability to schedule the automation of patch deployment.

Testing Logging of test results, in preparation for approval.

Third Party Application Patching Patching of third party applications in addition to systems.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Enterprise Mobility Management

Jamf Pro Reviews

Vadim I.

Somewhat glitchy, but outstanding product.

Likeliness to Recommend

Pros

Cons

Lwandile M.

The product is very user friendly

Likeliness to Recommend

Pros

Mert Yiğit A.

Industry standard!

Likeliness to Recommend

Pros

Feature Ratings

Management Console

Approval Process

Deployment

Validation

Automation

Reporting

Notifications

Assessment

Scheduling

Testing

Third Party Application Patching

Vendor Capability Ratings

Business Value Created

Breadth of Features

Quality of Features

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support