In Partnership With SelectHub
Software Claimed
What is isolved People Cloud?
isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.
Company Details
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In Partnership With SelectHub
isolved People Cloud Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
97 Plan to Renew
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love isolved People Cloud?
Pros
- Respectful
- Fair
- Trustworthy
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Direct Deposit
Taxation Deduction
Tax Form Preparation
Benefits Calculation
Self Service Portal
Retirement Plan Tracking
Time and Attendance
Compensation Management
HR Systems Interface
Accounting Systems Interface
Vacation and Leave Tracking
Vendor Capability Ratings
Breadth of Features
Vendor Support
Business Value Created
Ease of IT Administration
Availability and Quality of Training
Ease of Implementation
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Human Capital Management - Midmarket
Score 8.5
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Benefits Administration
Score 8.4
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Workforce Management - Midmarket
Score 8.1
View isolved People Cloud in this category (opens in a new tab)
Talent Management
Score 7.8
View isolved People Cloud in this category (opens in a new tab)
Employee Benefits Support
Score 7.6
View isolved People Cloud in this category (opens in a new tab)
isolved People Cloud
isolved People Cloud Reviews
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2023
ISolved Payroll Product Absolutely Delivers
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Tina P.
- Role: C-Level
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Sep 2023
Great Customer Service
Likeliness to Recommend
What differentiates isolved People Cloud from other similar products?
I am not sure anymore, when we first starting researching, their rewards option differentiated them from others. I don't know if it differentiates them but their customer services is outstanding.
What is your favorite aspect of this product?
Payroll and benefits, fast, easy and efficient. I have great confidence in the payroll service.
What do you dislike most about this product?
I do not like how you have to log into other sites for certain features such as employee reviews and/or rewards.
What recommendations would you give to someone considering this product?
It doesn't matter how good a product is or is supposed to be if their customer service falls flat. In the two years we have used iSolved, most of my calls to CS is about how to do something (quickly without watching a video or searching for the solution). Just a few calls have been due to software glitches or having to reverse something I have done erroneously. But either way, my call is answered very quickly by a real human and they either have the answer or escalate it to someone who does.
Pros
- Continually Improving Product
- Reliable
- Helps Innovate
- Enables Productivity
Please tell us why you think this review should be flagged.
Lisa C.
- Role: Human Resources
- Industry: Healthcare
- Involvement: Initial Implementation
Submitted Sep 2023
iSolved Delivers
Likeliness to Recommend
What differentiates isolved People Cloud from other similar products?
The degree of customer service
What is your favorite aspect of this product?
The ease of processing payroll, and completing open enrollment
What do you dislike most about this product?
The difficulty in writing custom reports on our own.
What recommendations would you give to someone considering this product?
It handles our multi shift, many department payroll with ease.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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