isolved People Cloud Logo Award Winner Product Badge
isolved People Cloud Logo Award Winner Product Badge
iSolved

isolved People Cloud

Composite Score
8.2 /10
CX Score
8.4 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details


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Awards & Recognition

isolved People Cloud won the following awards in the Benefits Administration category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

98 Plan to Renew

74 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

3% Negative
13% Neutral
84% Positive

Pros

  • Respectful
  • Caring
  • Fair
  • Reliable

Feature Ratings

Average 80

Payroll Integration

83

Archiving and Reporting

81

Self Service Portal

81

User and Enrollment Management

80

Contributions and Payment Tracking

80

Benefits Administration

80

Provider Management

78

Regulatory Compliance

78

Vendor Capability Ratings

Average 77

Breadth of Features

80

Business Value Created

79

Ease of Implementation

79

Ease of IT Administration

79

Vendor Support

79

Availability and Quality of Training

78

Quality of Features

78

Ease of Data Integration

77

Product Strategy and Rate of Improvement

76

Ease of Customization

76

Usability and Intuitiveness

74

isolved People Cloud Reviews

Lisa C.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy and Intuitive

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

Being a small business, the level of customer services we receive is very important. With Isolved I feel like we matter. Always fast reliable customer service.

What is your favorite aspect of this product?

I love the people Cloud, it gives our employees access to all of their information

What do you dislike most about this product?

I have a hard time building my own custom reports

What recommendations would you give to someone considering this product?

No payroll is to complex.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jaylene O.

  • Role: Human Resources
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2026

7 Years of Scalable, Reliable HCM Excellence

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

We've been using Isolved since 2018 and the biggest win is just having everything in one spot. Before we moved over, I spent way too much time logging into different systems to check hours or handle benefits. Now, its all connected. The mobile app is also a hug time-saver because employees on the go can grab their own paycheck stubs, check their PTO balances or even download their end of year tax forms. It's made my job a lot quieter in a good way.

What is your favorite aspect of this product?

The customization.

What do you dislike most about this product?

Sometimes the innovation is faster then my abilities to implement and keep up.

What recommendations would you give to someone considering this product?

It's a great product and it's a value savings.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Altruistic

Devanshi J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2025

Wonderful for helping small businesses expand.

Likeliness to Recommend

7 /10

What differentiates isolved People Cloud from other similar products?

The primary distinction with isolved is that it is excellent for businesses who are too big for QuickBooks but too tiny for the huge corporate systems. Other platforms have too many features that we don't need, but isolved is just right. It works great at larger sizes. The system didn't slow down or get harder to use as we hired more people. It is the greatest solution for the mid-market because it is easy to use and has strong compliance tools that only huge companies normally have access to.

What is your favorite aspect of this product?

I absolutely appreciate the interface for "adaptive employee experience." Compared to the gray screens of our old software, this one is far more vibrant and interesting. The workers really do log in to see their pay stubs without needing my aid. I also like how quickly the payroll is processed. I can do payroll in minutes instead of hours. The tax filing service is also incredibly dependable; they have never missed a deadline. I also like that it comes with a learning management system. It is a big bonus that you can easily assign sexual harassment training in the HR platform.

What do you dislike most about this product?

As an administrator, it can be hard to get around the back end. It's hard to find simple settings because there are too many sub-menus. Sometimes the system logs you out too quickly for security reasons, which is frustrating when you're in the middle of anything.

What recommendations would you give to someone considering this product?

This is the ideal choice for businesses with 50 to 500 employees. It has all the big boy characteristics but doesn't cost as much as an enterprise. Just give the admin menu structure some time; you'll get used to it.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

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