isolved People Cloud Logo Award Winner Product Badge
isolved People Cloud Logo Award Winner Product Badge
iSolved

isolved People Cloud

Composite Score
8.2 /10
CX Score
8.4 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details


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Awards & Recognition

isolved People Cloud won the following awards in the Benefits Administration category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

98 Plan to Renew

74 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

3% Negative
13% Neutral
84% Positive

Pros

  • Respectful
  • Caring
  • Fair
  • Reliable

Feature Ratings

Average 80

Payroll Integration

83

Archiving and Reporting

81

Self Service Portal

81

User and Enrollment Management

80

Contributions and Payment Tracking

80

Benefits Administration

80

Provider Management

78

Regulatory Compliance

78

Vendor Capability Ratings

Average 77

Breadth of Features

80

Business Value Created

79

Ease of Implementation

79

Ease of IT Administration

79

Vendor Support

79

Availability and Quality of Training

78

Quality of Features

78

Ease of Data Integration

77

Product Strategy and Rate of Improvement

76

Ease of Customization

76

Usability and Intuitiveness

74

isolved People Cloud Reviews

Julie M.

  • Role: Human Resources
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Product is user-friendly with a great support team

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

Without a doubt, the customer service. If you assigned rep is not available when you call in, you have access to other team members for assistance.

What do you dislike most about this product?

Certain features cannot be tailored for our use. Such as the "notes" section.

What recommendations would you give to someone considering this product?

This product has been cost saving to our organization as iSolved keeps processes up to date with regulatory changes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Molly L.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Makes my job so much more efficient!!

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

Other vendors were very closed off with pricing and very pushy, also way more expensive. isolved was up front with pricing from the start and didn't make us feel like we needed to make a decision or lose the pricing.

What is your favorite aspect of this product?

Everything! All the information management, payroll, benefits, timecards, etc. all make my job so much more efficient and effective! I also love how they are always putting out new features and updates.

What do you dislike most about this product?

Cost of adding new features - wish we could get discounts since we already have many products.

What recommendations would you give to someone considering this product?

Spend more time with implementation - there is a lot to learn and customize, and I feel like our implementation was not as thorough as it could have been to roll out throughout the company.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Finance
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2023

User friendly, added features, too many fees

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Cons

  • Charges for Enhancements

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