isolved People Cloud Logo Award Winner Product Badge
isolved People Cloud Logo Award Winner Product Badge
iSolved

isolved People Cloud

Composite Score
8.2 /10
CX Score
8.4 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details


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Awards & Recognition

isolved People Cloud won the following awards in the Benefits Administration category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

98 Plan to Renew

74 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

3% Negative
13% Neutral
84% Positive

Pros

  • Respectful
  • Caring
  • Fair
  • Reliable

Feature Ratings

Average 80

Payroll Integration

83

Archiving and Reporting

81

Self Service Portal

81

User and Enrollment Management

80

Contributions and Payment Tracking

80

Benefits Administration

80

Provider Management

78

Regulatory Compliance

78

Vendor Capability Ratings

Average 77

Breadth of Features

80

Business Value Created

79

Ease of Implementation

79

Ease of IT Administration

79

Vendor Support

79

Availability and Quality of Training

78

Quality of Features

78

Ease of Data Integration

77

Product Strategy and Rate of Improvement

76

Ease of Customization

76

Usability and Intuitiveness

74

isolved People Cloud Reviews

Kerri S.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to use. Grat support from start to finish.

Likeliness to Recommend

8 /10

What differentiates isolved People Cloud from other similar products?

They cater the product to your specific needs, no matter how detailed they are. Customer support is easy to contact and they are fast to respond with either updates or your solution.

What is your favorite aspect of this product?

Employee management - we recently began using online onboarding and it's been a great success. Time and Attendance is a daily use and it's very user friendly.

What do you dislike most about this product?

Integration to our accounting software is not available. Manual entry for our financials is needed.

What recommendations would you give to someone considering this product?

Definitely go through the demos of the product. Seeing the product and how it worked was a great help in our search for a payroll/hr management solution.

Pros

  • Helps Innovate
  • Trustworthy
  • Effective Service
  • Fair

Jerri B.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to use and great price.

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

Great customer service and affordability.

What is your favorite aspect of this product?

Payroll is easy and user friendly.

What do you dislike most about this product?

It has updates too often and things move. It is usually only a quick phone call to find out where it is now hiding.

What recommendations would you give to someone considering this product?

The ease of use and the custormer service make Isolve an easy decision for payroll services.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Bill M.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to navigate. Customizable, integrates well.

Likeliness to Recommend

8 /10

What differentiates isolved People Cloud from other similar products?

Customizable features.

What is your favorite aspect of this product?

Reporting.

What do you dislike most about this product?

A lot of information to navigate.

What recommendations would you give to someone considering this product?

Customize as much as you can before implementation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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