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Infor (US), LLC

Infor CloudSuite

Composite Score

8.5 /10

CX Score

8.9 /10

133 Reviews Write a Review

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What is Infor CloudSuite?

Organizations are facing business complexity amidst the demands of fast-paced change. Outdated, heavily modified legacy solutions add to the pressures. We are here to help you find your unique path to the cloud to unlock capabilities that optimize your business.

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Infor CloudSuite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Infor CloudSuite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

99 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infor CloudSuite?

2% Negative

7% Neutral

91% Positive

Pros

Acts with Integrity
Trustworthy
Fair
Continually Improving Product

Feature Ratings

Average 77

Analytics and Reporting

Accounting and Financial Management

Customer Relationship Management

Industry Specific Capabilities

Supply Chain Management

Procurement Management

Service Management

Human Capital Management

Governance Risk and Compliance

BI and Performance Management

Job and Project Management

Vendor Capability Ratings

Average 80

Ease of IT Administration

Ease of Data Integration

Quality of Features

Business Value Created

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Vendor Support

Availability and Quality of Training

Also Featured in...

Enterprise Resource Planning - Enterprise

Score 8.1

View Infor CloudSuite in this category (opens in a new tab)

Infor CloudSuite Reviews

Mark K.

Role: Information Technology
Industry: Manufacturing
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Jan 2022

great product for aerospace manufacturer

Likeliness to Recommend

9 /10

What differentiates Infor CloudSuite from other similar products?

quality management, compliance

What is your favorite aspect of this product?

lot more features compared to Baan IV / Baan V

What do you dislike most about this product?

implementing with consultants from across the globe is not optimal

What recommendations would you give to someone considering this product?

if in aerospace industry, would certainly recommend!

Sjef B.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2022

great ERP software, what a step up from Baan IV

Likeliness to Recommend

9 /10

What differentiates Infor CloudSuite from other similar products?

great improvements for our branch (aerospace), especially regarding traceability and compliance

What is your favorite aspect of this product?

still recognisable when coming from Baan IV / Baan V but with many improvements

What do you dislike most about this product?

try to get support from local Infor support, when communicating with support abroad then this the quality of service can be less then desired

What recommendations would you give to someone considering this product?

especially when coming from baan IV or baan V consider this software many great new features, but still recognisable!

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Cons

Less Efficient Service
Less Effective Service
Wastes Time

Subrangshu P.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2021

Very simple and effective product for ERP

Likeliness to Recommend

10 /10

What differentiates Infor CloudSuite from other similar products?

Ease of use supporting multiple business verticals

What is your favorite aspect of this product?

Customization and Integration

What do you dislike most about this product?

Doesn’t support process industry

What recommendations would you give to someone considering this product?

Perfect fit for discrete manufacturing

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Infor CloudSuite

What is Infor CloudSuite?

Company Details

Book a Free Demo Today!

Awards & Recognition

2025 Emotional Footprint Champion

Infor CloudSuite Ratings

86 Likeliness to Recommend

99 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Infor CloudSuite?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Enterprise Resource Planning - Enterprise

Infor CloudSuite Reviews

Mark K.

great product for aerospace manufacturer

Likeliness to Recommend

Sjef B.

great ERP software, what a step up from Baan IV

Likeliness to Recommend

Pros

Cons

Subrangshu P.

Very simple and effective product for ERP

Likeliness to Recommend

Pros

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Feature Ratings

Analytics and Reporting

Accounting and Financial Management

Customer Relationship Management

Industry Specific Capabilities

Supply Chain Management

Procurement Management

Service Management

Human Capital Management

Governance Risk and Compliance

BI and Performance Management

Job and Project Management

Vendor Capability Ratings

Ease of IT Administration

Ease of Data Integration

Quality of Features

Business Value Created

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Vendor Support

Availability and Quality of Training