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IBM

IBM Maximo IT

Composite Score

8.2 /10

CX Score

8.4 /10

138 Reviews Write a Review

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What is IBM Maximo IT?

IBM Maximo IT in the Maximo Application Suite delivers intuitive dashboards, automated workflows and predictive analytics in a single solution, to serve as a centralized operations hub for planning, operating and optimizing your asset and facilities tasks that keep your business running.

Company Details

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Awards & Recognition

IBM Maximo IT won the following awards in the IT Asset Management - Enterprise category

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2026 Data Quadrant Champion

Latest Award, 2026

4 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2026

2025 Emotional Footprint Champion

2025

2025 Data Quadrant Champion

2025

6 Top Rated Capabilities

4 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2024 Data Quadrant Champion

2024

4 Top Rated Capabilities

6 Top Rated Features

2024

IBM Maximo IT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Maximo IT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

96 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Maximo IT?

4% Negative

5% Neutral

91% Positive

Pros

Security Protects
Inspires Innovation
Respectful
Performance Enhancing

Feature Ratings

Average 79

Data Import Export and Aggregation

End to End Lifecycle Management

Software Usage Metering

Software Recognition Library

Cloud License Management

Advanced License Management

Financial Analysis

Analytics and Reporting

Integrated Discovery

Data Center Analytics

Decentralized Management

Vendor Capability Ratings

Average 81

Ease of IT Administration

Availability and Quality of Training

Business Value Created

Quality of Features

Ease of Customization

Ease of Data Integration

Vendor Support

Product Strategy and Rate of Improvement

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Also Featured in...

IT Service Management - Midmarket

Score 8.5

View IBM Maximo IT in this category (opens in a new tab)

IT Service Management - Enterprise

Score 8.3

View IBM Maximo IT in this category (opens in a new tab)

Enterprise Asset Management

Score 8.3

View IBM Maximo IT in this category (opens in a new tab)

IBM Maximo IT Reviews

Tushar S.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2024

IBM Maximo - Powerful Asset Management tool

Likeliness to Recommend

10 /10

What differentiates IBM Maximo IT from other similar products?

IBM Maximo is all in one package which helps users to tackle assets management easily and efficiently. It is easy to use and integrate.

What is your favorite aspect of this product?

The favourite aspect of this software according to me is it helps to streamline workflows and improve overall asset management efficiency. Also it can be a game changer for companies looking to optimise maintenance schedules

What do you dislike most about this product?

There is nothing to dislike about this software but I would say it could be complex for some users or organisations. Also it is bit expensive

What recommendations would you give to someone considering this product?

I would recommend to user and organisation looking to improve the productivity and enhance overall functionality to streamline workflows and improve overall asset management efficiency.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Mahesh P.

Role: Information Technology
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2024

IBM Maximi: your business expert

Likeliness to Recommend

8 /10

What differentiates IBM Maximo IT from other similar products?

IBM Maximo's combination of scalability, flexibility, integration capabilities, industry focus, predictive maintenance, mobility, and AI and analytics sets it apart from other similar products in the enterprise asset management space.

What is your favorite aspect of this product?

One favorite aspect of IBM Maximo is its ability to streamline and automate asset management processes, leading to increased efficiency and cost savings. Additionally, its customizable dashboards and reporting tools provide valuable insights for decision-making and performance monitoring.

What do you dislike most about this product?

One of the most likable aspects of IBM Maximo is its user-friendly interface and intuitive design.Another likable feature is Maximo's flexibility and customization options.

What recommendations would you give to someone considering this product?

Its specify the function of your requirment. And Consider factors such as the number of users, assets, and locations that the software can support.Evaluate Maximo's integration capabilities with other systems and applications used in your organization. Its also provide training and support.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

Satyam P.

Role: Information Technology
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2024

IBM Maximo: A successful asset management

Likeliness to Recommend

10 /10

What differentiates IBM Maximo IT from other similar products?

IBM Maximo standard out form other product because of it's robust features, scalability and integration capabilities. There are several features that includes it's comprehensive asset management and customization. It's advanced analytics and reporting is also one of the feature that gives it a great boost.

What is your favorite aspect of this product?

Basically Maximo can be modified and extended to accommodate new business requirements and it's a best practice if you are in the business process. The integration capabilities is one the feature that is use widely in the business.

What do you dislike most about this product?

There is nothing like that but yes, can improve its security measure and reduce the cost for the software so, it's available in every hand and the business ideas take a shoot with it.

What recommendations would you give to someone considering this product?

First of all, thr one should understand ita requirements then they can evaluate the customizations ame configure the options which is provided in it. Then there is review support and training resources which is one of the best items given into it.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Unique Features

IBM Maximo IT

What is IBM Maximo IT?

Company Details

Need Assistance?

Awards & Recognition

2026 Data Quadrant Champion

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

IBM Maximo IT Ratings

86 Likeliness to Recommend

96 Plan to Renew

1 Since last award

82 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love IBM Maximo IT?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Import Export and Aggregation B2B connect for purchase and warranty records, integrations to business applications, ability to merge records where duplicated through multiple data sources.

End to End Lifecycle Management Solution provides logical workflows and templates for managing the entire software lifecycle from procurement through to retirement.

Software Usage Metering Includes out-of-the-box support for software usage tracking to identify heavily used or unused assets.

Software Recognition Library Includes built-in software library to enhance recognition of installed packages.

Cloud License Management Monitor and manage as-a-service solutions, including SaaS, IaaS, PaaS licensing, public and private cloud.

Advanced License Management One or more specialized license types with extreme complexities such as SAP, Oracle, Mainframe, with a focus on accuracy and minimizing manual calculations.

Financial Analysis Includes out-of-the-box support for understanding costs and managing depreciation and budget; may include complex, logical "what if?" financial modeling.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Integrated Discovery Ability to accurately discover assets, possibly map dependencies, discover remote users, and gain access to usage data on workstations.

Data Center Analytics Information regarding capacity and challenges unique to datacenters, such as workload modelling, virtual licensing, and mapping virtual instances to hosts.

Decentralized Management Manage licenses across a geographically dispersed environment, including remote users, but with ability to centrally view and manage contracts.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

IT Service Management - Midmarket

IT Service Management - Enterprise

Enterprise Asset Management

IBM Maximo IT Reviews

Tushar S.

IBM Maximo - Powerful Asset Management tool

Likeliness to Recommend

Pros

Mahesh P.

IBM Maximi: your business expert

Likeliness to Recommend

Pros

Satyam P.

IBM Maximo: A successful asset management

Likeliness to Recommend

Pros

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Feature Ratings

Data Import Export and Aggregation

End to End Lifecycle Management

Software Usage Metering

Software Recognition Library

Cloud License Management

Advanced License Management

Financial Analysis

Analytics and Reporting

Integrated Discovery

Data Center Analytics

Decentralized Management

Vendor Capability Ratings

Ease of IT Administration

Availability and Quality of Training

Business Value Created

Quality of Features

Ease of Customization

Ease of Data Integration

Vendor Support

Product Strategy and Rate of Improvement

Ease of Implementation

Breadth of Features

Usability and Intuitiveness