HxGN EAM Logo
HxGN EAM Logo
Hexagon PPM

HxGN EAM

5.1 /10
Category
HxGN EAM
5.1 /10

What is HxGN EAM?

HxGN EAM (formerly Infor EAM) is best-in-class asset management software that can help you digitize and optimize your maintenance operation to reach new levels of efficiency. It is a purpose-built asset management software that's ready to scale and transform with your organization.

Company Details


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HxGN EAM Ratings

Real user data aggregated to summarize the product performance and customer experience.

70 Likeliness to Recommend

91 Plan to Renew

100 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+56 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HxGN EAM?

0% Negative
54% Neutral
46% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Fair
  • Over Delivered

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Leverages Incumbent Status

Feature Ratings

Average 56

Decentralized Management

85

Analytics and Reporting

77

End to End Lifecycle Management

75

Preventative and Corrective Maintenance

50

Work Order Management

50

Financial Analysis

46

User Configurable Fields

0

Vendor Capability Ratings

Average 57

Product Strategy and Rate of Improvement

87

Business Value Created

82

Ease of Data Integration

79

Ease of Customization

75

Ease of IT Administration

71

Vendor Support

71

Ease of Implementation

68

Quality of Features

57

Breadth of Features

41

Availability and Quality of Training

36

Usability and Intuitiveness

34

HxGN EAM Reviews

York B.

  • Role: Operations
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Powerful software, light on training and intuition

Likeliness to Recommend

7 /10

What differentiates HxGN EAM from other similar products?

I have not used any others like this

What is your favorite aspect of this product?

Honestly i don’t know because I know we aren’t using this software properly or to its full potential.

What do you dislike most about this product?

Clunky and not intuitive. Updates seem to make it harder to use.

What recommendations would you give to someone considering this product?

Make sure it does what you want it to do

Pros

  • Inspires Innovation
  • Respectful
  • Includes Product Enhancements

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Leverages Incumbent Status

Mergenshagai N.

  • Role: Operations
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Best tool to organize Enterprise asset

Likeliness to Recommend

8 /10

What differentiates HxGN EAM from other similar products?

EAM has the unique features that help you to save cost

What is your favorite aspect of this product?

This EAM shows all the cost of the asset, make it easier for managers to replace or keep the assets

What do you dislike most about this product?

There are no auto-refresh features on the review work request screen.

What recommendations would you give to someone considering this product?

It is best to understand the system fully before purchasing this product. Some of the features are mostly for huge enterprises

Pros

  • Trustworthy
  • Efficient Service
  • Fair
  • Includes Product Enhancements