What is Hootsuite?
Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard. With Hootsuite, users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, and gain actionable real-time insights from social media to make critical business decisions from one dashboard.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceHootsuite Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Hootsuite.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
93 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Hootsuite?
Pros
- Efficient Service
- Saves Time
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Media Channel Integration Outbound
Social Asset Management
Social Moderation and Workflow Management
Dashboards and Visualization
Campaign Execution
Social Post Archival
Social Response Management
Contextual Analysis
Sentiment Analysis
Trend Analysis
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Quality of Features
Ease of Data Integration
Vendor Support
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Hootsuite Reviews
Daniel M.
- Role: Sales Marketing
- Industry: Energy
- Involvement: End User of Application
Submitted Jul 2024
Easy to use, daily priced!
Likeliness to Recommend
What differentiates Hootsuite from other similar products?
It is the easiest platform to use, intuitive and interface looks fresh
What is your favorite aspect of this product?
How easy and intuitive it is.
What do you dislike most about this product?
More pricing options for non profits would be great
What recommendations would you give to someone considering this product?
Start using it and save yourself a ton of time
Pros
- Caring
- Saves Time
- Client's Interest First
- Includes Product Enhancements
Please tell us why you think this review should be flagged.
Krupali M.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jun 2024
Manage all social media activities at one place!
Likeliness to Recommend
What differentiates Hootsuite from other similar products?
Hootsuite Social Media Management Enterprise differentiates itself with comprehensive features like advanced analytics, extensive integrations with third-party tools, customizable solutions, and scalability designed for large teams and complex organizational needs.
What is your favorite aspect of this product?
My favorite aspect of Hootsuite Social Media Management Enterprise is its advanced analytics, which provide deep insights and customizable reports that help optimize social media strategies effectively.
What do you dislike most about this product?
It is its complexity, which can make the learning curve steep and require significant time and effort to fully utilize its advanced features.
What recommendations would you give to someone considering this product?
I would recommend ensuring that your team is prepared for the learning curve, taking advantage of Hootsuite's training resources, and evaluating whether its extensive features and integrations align with your specific business needs to maximize its benefits.
Pros
- Reliable
- Enables Productivity
- Saves Time
- Fair
Please tell us why you think this review should be flagged.
ISHAN S.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted Mar 2026
Makes Social Media Posting Easier During Busy Work
Likeliness to Recommend
What differentiates Hootsuite from other similar products?
What I felt different about Hootsuite is that I don’t have to keep switching between apps to post the same update. I can write once and share it across platforms, which saves time during clinic hours. It also helps me plan a few posts together when I get free time, so even on busy days my content keeps going out without interruption.
What is your favorite aspect of this product?
My favorite part is that I can write a post once and schedule it for different platforms, which saves time during clinic hours. I don’t have to open each app again and again. In my work, it helps me stay regular with health posts even on busy days, as I can plan everything in advance. It also makes it easier to handle posting without interrupting my clinic work, and I can check comments later when I get some free time.
What do you dislike most about this product?
Sometimes I miss checking one of the connected accounts since everything is managed in one place. Also, when I schedule multiple posts together, I just need to quickly review the timing so nothing goes out at the wrong hour. These are small things, and over time I have just become a bit more careful while planning posts.
What recommendations would you give to someone considering this product?
I would suggest starting with basic features like scheduling and then slowly exploring other options as per your need. It becomes easier once you start using it regularly. If your work involves posting content consistently, it helps in planning posts in advance so you don’t have to manage everything daily. It works well if you want to keep your social media active without interrupting your regular work.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
