HawkSearch Logo
HawkSearch Logo
Bridgeline Digital, Inc.

HawkSearch

7.7 / 10
Category
HawkSearch
7.7 / 10

What is HawkSearch?

HawkSearch is a feature rich, results based, leading search engine product that consistently provides a relevant, personalized search experience for everyone. Our cutting edge technology offers powerful tools for marketers, merchandisers and developers alike. Hawksearch can help you greatly increase conversion rates and help turn visitors into loyal customers.

Company Details


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HawkSearch Ratings

Real user data aggregated to summarize the product performance and customer experience.

87 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HawkSearch?

0% Negative
10% Neutral
90% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Saves Time
  • Respectful

Cons

  • Under Delivered

Feature Ratings

Average 87

Advanced/Faceted search

94

Synonyms and Stemming

94

Social Network Awareness

88

User interface for search/retrieval

88

AI/Machine Learning

88

Results Sorting

86

Content Aggregation

86

Multi Format Support

86

Content Analytics

82

Search Query Parsers

81

Audio and Video Analytics

75

Vendor Capability Ratings

Average 81

Ease of IT Administration

100

Availability and Quality of Training

90

Breadth of Features

90

Business Value Created

90

Ease of Data Integration

90

Product Strategy and Rate of Improvement

90

Quality of Features

90

Usability and Intuitiveness

90

Ease of Implementation

87

Vendor Support

87

Ease of Customization

80

HawkSearch Reviews

Ilsa H.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Wonderful product for SEO and advanced faceting.

Likeliness to Recommend

8 / 10

What differentiates HawkSearch from other similar products?

The differentiator that made us choose HawkSearch was their support for indexed faceting, SEO traffic builder, and advanced customization options for filtering.

What is your favorite aspect of this product?

I appreciate the high level of customization offered for how facets appear on any given page. We also appreciate the ability to use it as a light CMS tool for visual merchandised content.

What do you dislike most about this product?

The pinning feature is somewhat less intuitive and pleasing to use compared to our previous product. The UI could be improved a bit.

What recommendations would you give to someone considering this product?

HawkSearch is a great tool with robust features. If you'd like to leverage the SEO traffic builder, go in with a plan on how you'll manage your strategy with HawkSearch and your developers. Each integration is unique and the fine points can be a lot to learn at the start. Their team has worked with us to achieve our goals and has been really responsive over the last 8 months since we went live.

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Respectful

Andrew B.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

The Hawk Search product is a true differentiator

Likeliness to Recommend

10 / 10

What differentiates HawkSearch from other similar products?

Their SEO and keyword faceting for our large catalog were very important.

What is your favorite aspect of this product?

The SEO tools and long tail keyword indexing is my favorite. I also appreciate their ability to assign products to multiple categories based on rules.

What do you dislike most about this product?

I have not experienced any dislikes yet. At time of review, we have been using Hawk for about 8 months.

What recommendations would you give to someone considering this product?

Do your research and understand what is available in the market. Ask your potential provider to show you examples and make sure and get references.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Hitesh M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Good product. Kudos!

Likeliness to Recommend

8 / 10

What differentiates HawkSearch from other similar products?

Capture greater traffic

What is your favorite aspect of this product?

Drive conversion

What do you dislike most about this product?

Nothing to dislike. More innovation will be appreciated.

What recommendations would you give to someone considering this product?

Great product, increases order value & drive conversion.

Pros

  • Performance Enhancing
  • Continually Improving Product
  • Reliable
  • Efficient Service