Desktop Search

Desktop Search

What is Desktop Search?

Enterprise Search helps users securely find, retrieve, and organize information from a variety of internal databases, documents, intranets and applications (CRM, ERP, HRIS), as well as from externally facing sources such as websites.

Common Features

  • Search Query Parsers
  • Content Aggregation
  • Results Sorting
  • Multi Format Support
  • Synonyms and Stemming
  • Audio and Video Analytics
  • Content Analytics
  • Social Network Awareness
  • Advanced/Faceted search
  • User interface for search/retrieval
  • AI/Machine Learning

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Top Desktop Search 2024

Bridgeline Digital, Inc.

HawkSearch

Composite Score
8.0 /10
CX Score
8.1 /10

HawkSearch is a feature rich, results based, leading search engine product that consistently provides a relevant, personalized search experience for everyone. Our cutting edge technology offers powerful tools for marketers, merchandisers and developers alike. Hawksearch can help you greatly increase conversion rates and help turn visitors into loyal customers.

Pros

  • Trustworthy
  • Respectful
  • Fair
  • Acts with Integrity
X1 Discovery Inc

X1 Search

Composite Score
7.9 /10
CX Score
8.0 /10

With X1 Search you can instantly search across your emails, attachments, documents, local files, M365 data, including Teams Chats and Channels, and more, and find the exact information you need using a single command, across all your data sources, saving you hours every day. This easy-to-use search application supercharges your productivity for both business and personal use, unlocking the ability to find information no matter where it resides whether its lost in your spam folder, archived in your email 10 years ago, buried in a Teams chat or recently added to your OneDrive or SharePoint. X1 Search does the work for you, faster and far better than any other desktop or enterprise search o

Scorecard

Pros

  • Efficient Service
  • Respectful
  • Reliable
  • Enables Productivity

Products below are ineligible for awards due to insufficient recent reviews

Network Design & Management, Inc.

ISYS Enterprise Search

Composite Score
8.0 /10
CX Score
8.2 /10

ISYS Search is a leading Enterprise Search software. It features high-resolution document filters that parse, extract, analyze, load and display content from common formats like Microsoft Office applications (including Visio), HTML, images, AutoCAD and many more. Beyond simply indexing text, ISYS Search mines metadata, revisions and annotations, embedded documents and other hidden content that other search software misses.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Composite Score
7.7 /10
CX Score
8.2 /10

Traditional enterprise search and search engines don’t provide employees and customers with exact answers. They can’t understand the nuances of phrases and acronyms in your industry and accurately search through your complex documents in a timely manner. Watson Discovery solves these challenges. It is enterprise search that delivers specific answers to your queries while also serving up the entire document and supporting links, allowing your employees and customers to make informed decisions with confidence.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Composite Score
7.5 /10
CX Score
8.5 /10

iManage RAVN Insight takes enterprise search and knowledge management to the next level through AI. Leveraging the RAVN AI technology, Insight finds, analyze and identifies organization information buried in disparate systems regardless of location.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
SearchSpring

Searchspring

Composite Score
7.5 /10
CX Score
7.6 /10

Searchspring is the search and merchandising platform that ecommerce teams rely on to skyrocket conversion rates and revenue without sacrificing the shopping experience.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Slower Product Innovation
  • Less Inspiring
  • Vendor's Interest First
Composite Score
7.2 /10
CX Score
7.9 /10

Amazon CloudSearch is a managed service in the AWS Cloud that makes it simple and cost-effective to set up, manage, and scale a search solution for your website or application.

OpenText Corporation

OpenText IDOL

Composite Score
7.0 /10
CX Score
7.7 /10

OpenText IDOL Unstructured Data Analytics is an advanced search, knowledge discovery, and analytics platform. It uses AI and machine learning to leverage key insights stored deep within your unstructured data—including text analytics, audio analytics, video analytics, and image analytics.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
interface projects GmbH

INTERGATOR SMART SEARCH

Composite Score
6.8 /10
CX Score
7.0 /10

intergator is all about an intelligent company-wide and cross-system search engine, based on machine learning, which ensures that you quickly and easily access information within your enterprise. Regardless of whether the content is on file servers, databases, archives, DMS (data management systems) or emails, intergator indexes all these sources of information at the same time and delivers the needed results under consideration of respective access rights within a few seconds.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Inhibits Innovation
  • Less Reliable
Technia

EXALEAD

Composite Score
6.6 /10
CX Score
6.7 /10

Use EXALEAD to search, discover, and manage your information assets for faster, smarter decision-making, real-time unified data access, and improved productivity. EXALEAD is reshaping the digital content landscape with a platform that uses advanced semantic technologies. This brings structure, meaning and accessibility to previously unused or under-utilised data.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Commodity Features
  • Less Performance Enhancing
  • Vendor's Interest First