What is Harvestr?
Harvestr is the product management platform where all teams collaborate to make informed roadmap decisions based on customer feedback and data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
88 Likeliness to Recommend
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Harvestr?
Pros
- Helps Innovate
- Continually Improving Product
- Unique Features
- Efficient Service
Cons
- Less Effective Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Release Planning
Backlog Management
ALM Integration
Workflow Management
Social Collaboration
Visual Roadmap
Product Management
Feature Management
User Needs Management
Idea Management
Vendor Capability Ratings
Availability and Quality of Training
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Vendor Support
Ease of Implementation
Breadth of Features
Harvestr Reviews
Raviraj S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
Rich in Features
Likeliness to Recommend
What differentiates Harvestr from other similar products?
Harvestr is specifically designed to centralize and manage customer feedback effectively. It allows teams to collect feedback from various sources, including emails, chat, surveys, social media, and support tickets, providing a unified view of customer insights.
What is your favorite aspect of this product?
With Harvestr, teams can collect feedback directly from within their product or application, making it easier for users to submit feedback and enhancing the overall user experience.
What do you dislike most about this product?
Harvestr's primary focus is on customer feedback management, which means it may not offer as extensive product management functionalities as some other all-in-one product management platforms.
What recommendations would you give to someone considering this product?
Organizations must ensure that customer feedback and sensitive data collected through Harvestr are handled securely and comply with data privacy regulations.
Pros
- Reliable
- Respectful
- Includes Product Enhancements
- Helps Innovate
Cons
- Less Transparent
- Less Performance Enhancing
- Less Effective Service
Harison M.
- Role: Operations
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Dec 2022
An amazing project management solution.
Likeliness to Recommend
What differentiates Harvestr from other similar products?
Our team has been able to easily and thoroughly prioritize user comments thanks to Harvestr. Before, we attempted several different options, but they were all extremely complicated. The product team at Harvestr is also very eager to hear customer feedback (and they undoubtedly use their tool to its fullest to prioritize!) and has frequently surprised us with new features that have boosted our workflows.
What is your favorite aspect of this product?
My favorite aspect of Harvestr is definitely how straightforward it is. They provide a simple and user-friendly interface, which makes it incredibly enjoyable to use daily. They truly took the effort to put us up for success during the onboarding process, which was also easy to understand. Before, we attempted several other approaches, and they were all either very intricate, insufficiently comprehensive, or prevented us from connecting our integrations (Salesforce, Intercom). Now, I can learn about the needs of our clients and get suggestions for what to prioritize next with only a few clicks. It also has some potent segmentation and custom
What do you dislike most about this product?
Unfortunately, Gong, which we utilize for our user interviews, does not interact with Harvestr. Other than that, it’s critical to keep the tool organized and current to avoid a mess.
What recommendations would you give to someone considering this product?
As I was learning how to use the program, the chat was a huge assistance. I truly appreciate that when I provide comments for the app, I get a sense of being heard. We were able to see the most important and anticipated features thanks to the score established among discoveries. The ability to see the big picture is quite helpful!
Pros
- Performance Enhancing
- Enables Productivity
- Effective Service
- Respectful
Lynn H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
''Efficient business enterprise solution.''
Likeliness to Recommend
What differentiates Harvestr from other similar products?
Harvestr has a straightforward onboarding hence ease in set up. The user interface is effective and efficient. It so easy to get insights into clients needs therefore always being step ahead on on what to prioritize.
What is your favorite aspect of this product?
With few clicks one is able to get insights which are relevant to clients needs. The features are well highlighted hence great tasks manipulation.
What do you dislike most about this product?
All is working well by the help of support team.
What recommendations would you give to someone considering this product?
Best solution for both small and large scale businesses. I highly recommend.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service