GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Emmeline A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A Quick and Efficient Meeting App

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

One-click invites are supported here, so participants who don't have profiles can join conferences as attendees and participate from their web browsers. We value that we are not inconvenienced when we have a crucial meeting or conference. Our staff members can deliver presentations more effectively, which makes them feel more at ease.

What is your favorite aspect of this product?

Making conferences on GoToMeeting is simple. They may be one-time or ongoing, and regular usage of your unique space is also an option. To cut down on time and enable immediate meetings, you might create a new meeting ID for repeat meetings that participants can use to enter your space. Only those invited may attend meetings, ensuring the highest safety and anonymity.

What do you dislike most about this product?

We frequently have users from different departments using the same GoToWebinar account, which might cause issues when running webinars. The fact that only one webinar can be going at once is annoying. The host controls might be improved to provide admins more flexibility. If there were a way for platform PHONE users to have a cleaner connection with less turbulence and disruption, that would be amazing.

What recommendations would you give to someone considering this product?

It offers its customers the ease of starting with plans adapted to our needs and budget and a free trial with essential services. This method makes repeated meetings easy to set up because the space can be used for additional meetings without expiration. You can invite participants via the URL or by providing them with your meeting ID, which they can use to enter your GoToMeeting room.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Austin B.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Higher quality unlimited video meetings

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is easy to use and allows us to hold simple online meetings and group messaging. What makes GoToMeeting stand out is the high-definition capabilities

What is your favorite aspect of this product?

It includes unlimited meeting recording capabilities and we use it across desktop and mobile devices which makes it an excellent tool for everyday videoconferencing and online meeting needs

What do you dislike most about this product?

Even though it makes it easy to switch between my phone and computer, it should provide strong analytics feature to help understand the performance of our video call and conference

What recommendations would you give to someone considering this product?

GoToMeeting ensures more innovative and engaging meetings on both desktop and mobile devices. It is an excellent audio and video collaboration software that caters to the needs of all businesses

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2022

Meet whenever you want with GoTo Meeting

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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