GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
3% Neutral
94% Positive

Pros

  • Acts with Integrity
  • Saves Time
  • Helps Innovate
  • Reliable

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Audio Controls

86

Instant Messaging

85

Facilitator Functions

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

File Transfer

84

Application Share

84

Virtual Whiteboard

83

Vendor Capability Ratings

Average 84

Quality of Features

85

Ease of Implementation

85

Business Value Created

85

Ease of Data Integration

84

Ease of IT Administration

84

Ease of Customization

84

Breadth of Features

84

Vendor Support

83

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

Availability and Quality of Training

83

GoTo Meeting Reviews

Venkatesh R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Best Webinar Hosting Tool!

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Best Admin Control Feature and Easy to Use

What is your favorite aspect of this product?

Attendee Analytics, Webinar Streaming Clarity, and Admin controls

What do you dislike most about this product?

No dislikes in the tool

What recommendations would you give to someone considering this product?

Looking for Webinar streaming tools with the best features? Then is the right tool for you!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Charles M.

  • Role: Information Technology
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

GoTo Meeting is business efficiency from calls

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

Internet meeting rooms make it possible for you to have the same link for the totality of the meetings that are repeated. This supports individuals who use different calendar systems, as they can make the link and the information will be correct. Use the chat to make large video calls, so that the presenter can continue on his topic and others can interact to clarify any questions pertaining to the chat, so as not to stop the flow of the call.

What is your favorite aspect of this product?

Individual meeting rooms offer a neater impression for meeting attendees. Your picture, description and other business particulars are present and they are also a waiting area for attendees, which has a more professional atmosphere. The condition of your link is helpful for us to know at what point you do not have a good connection and need to change location or Wi-Fi network prior to initiating a contact. Finding this above means that you are not inside a call and become aware that you are breaking it.

What do you dislike most about this product?

I would like to be able to more properly target my personal meeting space. If there was a space for the symbol and company data, I think this sets us apart. When I mute a regular as a host, I equally need to do the same if I wanted to emit some noise. Recurrently, it is necessary to mute a person when a call is made with more than 10 people, but this person cannot participate in the conversation without the convenor removing the noise. I would like to be able to escape from a grouping without changing the director function or retracting everyone.

What recommendations would you give to someone considering this product?

I used GoToMeeting for customer video calls and internalization video calls. We employed features such as screen sharing and chatting during phone calls to keep everyone on board. The community screen is helpful for customers to watch us through the stories, as well as bringing their workers into the conversation.

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

Ishraq D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Clear video feeds to share information effectively

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

The meetings are easy to manage with GoTo Meeting and screen sharing especially is very good.

What is your favorite aspect of this product?

Versatility and the ability to use multiple functions at the same time. Mobile access also enhances the remote work.

What do you dislike most about this product?

The number of participants should be increased for the plan to accommodate larger conferences.

What recommendations would you give to someone considering this product?

The online meetings can be conducted without any much hassles and works without much issue.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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