GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

ADITYA G.

  • Role: Vendor Management
  • Industry: Education
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Oct 2025

Good tool, but needs modern upgrades

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

GoTo Meeting stands out from other similar products because of its reliability and consistent performance, even on low-bandwidth networks. It offers strong security features like end-to-end encryption and meeting locks, ensuring safe communication. The platform is easy to access through browsers or mobile devices and integrates seamlessly with tools like Outlook, Slack, and Google Workspace, making scheduling and collaboration effortless.

What is your favorite aspect of this product?

My favorite aspect of GoTo Meeting is its reliability and ease of use. Meetings start smoothly without technical issues, and participants can join effortlessly from any device. The clear audio and video quality, along with features like screen sharing and recording, make collaboration simple and professional for both small and large teams.

What do you dislike most about this product?

I dislike most about GoTo Meeting is that its interface feels a bit outdated compared to newer platforms. Some advanced collaboration features, like interactive whiteboards or AI summaries, are missing. It also consumes more bandwidth during video calls, which can occasionally affect performance in areas with slower internet connections.

What recommendations would you give to someone considering this product?

I’d recommend GoTo Meeting to anyone seeking a reliable and secure video conferencing tool. It’s great for professional meetings, with strong performance and easy setup. However, if you need advanced collaboration tools or modern AI features, you might want to explore newer platforms that offer more integrated, innovative capabilities.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Katharina S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2025

Live meetings.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

It's has a clear dashboard which offers a clear overview for items and features.

What is your favorite aspect of this product?

Easy to craft agenda and allows effortlessly record live meetings minutes for reference purposes.

What do you dislike most about this product?

It's has no free version.

What recommendations would you give to someone considering this product?

Easy to schedule meetings for onetime or multiple meetings with just a click.

Pros

  • Continually Improving Product
  • Trustworthy
  • Altruistic
  • Client's Interest First

Labidi T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2025

GoTo Meeting has Great Efficient Features

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

It has a great feature in mobile apps called commuter mode that reduces data usage which makes it user friendly in that even our team members and clients don't complain. The in-build smart meeting assistant features is also a plus for me.

What is your favorite aspect of this product?

GoTo Meeting has great security features like the End-to-End Encryption and single Sign-On options that ensures data protection from attacks. The high video and audio conferencing qualities in this tool also makes it stand out.

What do you dislike most about this product?

I have no negative comments about this too. It meets our needs.

What recommendations would you give to someone considering this product?

GoTo Meeting is very easy to use hence ideal for any users without much technical skills on this tool. It also has great security features that promote data security.

Pros

  • Reliable
  • Effective Service
  • Saves Time
  • Respectful

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