GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Trisha G.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Easy to use, but a bit pricey compared to others

Likeliness to Recommend

5 /10

What differentiates GoTo Meeting from other similar products?

GoTo Meeting was great years ago but there are more affordable products out there that have just as much, if not more, features.

What is your favorite aspect of this product?

GoTo Meeting has been around a long time.

What do you dislike most about this product?

Price and features compared to others.

What recommendations would you give to someone considering this product?

Reliable product

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Less Generous

Renu S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Best Tool for Web Conferencing

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

It offers a plethora of interactive features and boasts the best audio and video quality, coupled with easy screen-sharing capabilities.

What is your favorite aspect of this product?

It stands out as unique among other software, allowing easy access from Chrome without the need for downloads. Its user-friendly interface, coupled with top-notch quality, makes it exceptionally distinctive in the software landscape.

What do you dislike most about this product?

I haven't encountered any displeasing aspects so far.

What recommendations would you give to someone considering this product?

I highly recommend it to anyone seeking web meetings enriched with interactive features

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Sophie B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2025

Smooth, reliable platform with consistent quality

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Adopting this platform has given me the confidence to deliver polished and more professional experiences to my clients. They also mention how easy it is for them to join calls with no prior setup requirements. It keeps my large multi-party calls organized and lets me rely on it by not crashing when I have nonstop calls.

What is your favorite aspect of this product?

One thing that I definitely love about GoTo Meeting is that it automatically adjusts the audio settings if someone has some background noise. The meeting scheduler option is also quite helpful as it effortlessly integrates with my calendar. The screen sharing and switching are done with one click. Moreover, it lets me customize the meeting settings depending on the vibe and tone of every session.

What do you dislike most about this product?

I was hoping for the same, consistent, and smooth experience over the mobile application, but I was a bit disappointed.

What recommendations would you give to someone considering this product?

Having this platform will save you from the trouble of audio issues, crashing during long calls, not having reliable screen sharing, inconsistency, and technical setup headaches.

Pros

  • Enables Productivity
  • Trustworthy
  • Effective Service
  • Inspires Innovation

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