GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Saves Time

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Audio Controls

86

Instant Messaging

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Application Share

84

Virtual Whiteboard

84

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Ease of IT Administration

84

Breadth of Features

84

Ease of Customization

84

Product Strategy and Rate of Improvement

83

Vendor Support

83

Availability and Quality of Training

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

Wesley A.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Got left behind in the remote working boom

Likeliness to Recommend

3 /10

What differentiates GoTo Meeting from other similar products?

It used to work very well and the meetings were generally really high quality.

What is your favorite aspect of this product?

The quality of calls used to be really high.

What do you dislike most about this product?

The product is really clunky and old now - it does not work across multiple operating systems with ease (i.e. Linux) and it was very expensive for what it was.

What recommendations would you give to someone considering this product?

Consider why Zoom is doing so well and why GoToMeeting isn't mentioned that much any more. That should tell you all you need to know.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Cons

  • Commodity Features
  • Less Friendly Negotiation
  • Less Efficient Service

Jose R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Connected coworkers for efficient results!

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Internally it has helped us to foster communication and remote collaboration in an effective way, everything is easy to locate within this tool, so it does not generate complications for users to start meetings or join them. It is a benefit for my work team to be able to count on GoToMeeting.

What is your favorite aspect of this product?

GoToMeeting has a fairly simple interface and powerful features to provide stable communication, information and document sharing with others through virtual meetings. I use it all the time to conduct and participate in business meetings with my colleagues and it has not given me any problems. It is very easy to use and has tools that promote collaboration and remote support.

What do you dislike most about this product?

It lacks features to customize the user interface, it makes it less dynamic than other video conferencing communication tools.

What recommendations would you give to someone considering this product?

Excellent tool to start and participate in virtual meetings, the best of all is that the guests do not need to register to participate in the meetings. It is very cost effective.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Matteo P.

  • Role: Industry Specific Role
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Video call and conferences in one place.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

It really is not different at all, it is practically the same as other tools, however the only thing I would say is that it is much faster than others.

What is your favorite aspect of this product?

I like that it is fast and easy to use, you dont need experience to use it, anyone can make a video call in a matter of seconds, and its image quality is unmatched.

What do you dislike most about this product?

Everything works fine so far.

What recommendations would you give to someone considering this product?

If I recommend it, it is good and easy to use, a tool that will get you out of any problem, if you could not attend a work meeting or are traveling, with Gotomeeting there are no limits.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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