GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Bianca C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Online conferences and webinars.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Now I can communicate remotely more easily and simply using a mobile device and connecting from anywhere in the world, it has excellent functions such as videoconferencing, online meetings and sending messages and groups, which is excellent to always keep in touch with your potential clients and with all your employees.

What is your favorite aspect of this product?

With Gotomeeting I can hold online meetings, webinars, take my virtual classes and join conferences, since it allows me to create face-to-face meetings through the web, it has excellent functions and features such as HD video and audio, it also allows you to send messages group or private, when you start a meeting you can access the assistant, chat, microphone and camera settings. It has excellent assistance, allows you to speak with an expert if you have questions to solve, AND they help you resolve any questions, within 24 hours.

What do you dislike most about this product?

There is nothing to dislike about Gotomeeting as it has great features and functions that help you communicate remotely no matter where you are or what device you are using.

What recommendations would you give to someone considering this product?

If you are looking for software that is easy to use, and that is available 24 hours a day, Gotomeeting is the ideal one, it has the best functions and excellent tools such as chat and messaging, and it allows you to make videoconferences with high definition in HD.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Shubham S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Reliable meeting Tool

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Screen sharing and remote control is main reason for me to use GoToMeeting. I love the simplicity and reliability that comes packaged in clean, easy to set up and use software.

What is your favorite aspect of this product?

GoToMeeting was very easy to download and use for me and It works perfectly. Every one of the staff who use it say it what is preferable for meetings.

What do you dislike most about this product?

Sometimes Audio was not very good rest if okay for me and I love using this.

What recommendations would you give to someone considering this product?

The problem of every one in the same space at the same time. We were able to use across many platforms. GoToMeetings allows the staff to participate when they are on the move and busy.

Pros

  • Reliable
  • Enables Productivity
  • Inspires Innovation
  • Client Friendly Policies

John D.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Excellent features and implementation

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Gotomeeting has really been one of the best communication tools that I have been able to use, it has excellent functionalities and implementations, such as live chat, chat and messaging, task scheduling, monitoring the progress of tasks, it also allows you to transfer files, and screen sharing, with Gotomeeting you can make your video conferences and create third-party integrations, it has an excellent branches of implementations such as Windows, Mac, Linux, Android or iOS.

What is your favorite aspect of this product?

Gotomeeting serves as a tool to communicate remotely due to the conditions we are going through due to covid-19 Gotomeeting has been the best tool to hold your meetings, schedule them and be able to attend them, in an orderly and calm way, Gotomeeting It is a tool to communicate effectively. This is a platform that is based on the web and can also be used on the desktop, it is incredible how easily you can create and schedule a meeting, and then access it, it has a very intuitive interface. Gotomeeting is simply a very well organized tool since your online meetings can be done in an easy and simple way.

What do you dislike most about this product?

There is nothing that I dislike about this tool, because I can carry out online meetings, webinars, conferences and share screen, in order to have a better communication without any doubt, Gotomeeting is an excellent platform with the best prices and due to all the features that it offers the price is low unlike other options on the market.

What recommendations would you give to someone considering this product?

If you are looking for quality of functions, excellent implementations, with fair prices, Gotomeeting is the ideal tool for you, because it is a very easy to use and very pleasant tool.

Pros

  • Enables Productivity
  • Efficient Service
  • Caring
  • Client Friendly Policies

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