GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Tafara M.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

More can be done for the user interface

Likeliness to Recommend

7 /10

What differentiates GoTo Meeting from other similar products?

It has a lot of integration capability with a lot of very useful softwares.

What is your favorite aspect of this product?

It can used on all mobile devices and operating systems. Meeting security is based on a pin. It offers multinational toll free service whereby every user has access to contact support for assistance.

What do you dislike most about this product?

It has a backward user interface that is not user friendly.

What recommendations would you give to someone considering this product?

I would recommend anyone to try the software but training is a must since the user interface is a bit confusing at first.

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Respectful

Jessie F.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

GoToMeeting is modern for making video calls

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

We unified colleagues from other companies who were in other remote places and could not be in our company in the early hours of the morning, but we do it through video calls from the comfort of our offices, without spending on air tickets or accommodation. We save time and a lot of money and it is a great advantage over other similar programs.

What is your favorite aspect of this product?

I like that video calls do not limit us to talk to few people, because with this software the integration is different from many of the ones I have had the experience of observing. In addition, the functions to make video calls are simple and the connection is very fast.

What do you dislike most about this product?

There are no problems with this software, the only thing that can make a video call annoying is the bad internet, because if it is slow the software works badly, but if it is fast the software works wonders.

What recommendations would you give to someone considering this product?

It is the best option and you should choose GoToMeeting, because although it is not as popular software as others, it is very good and has characteristics that strengthen the company by making conversations very pleasant.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tisha S.

  • Role: Finance
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Professional solution for online meetings.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

Intuitive interface It is not necessary for video call participants to install or download anything on their computers. Better developed and attractive chat tool Quick screen sharing Access from any device. Various calendar options

What is your favorite aspect of this product?

I can organize online events with Gotomeeting, large group calls and webinars run flawlessly, it has been a very helpful tool in my daily work. One aspect that stands out is the ability to integrate with scheduling tools, it makes the process of booking appointments faster and no matter the quantity. I have all the functions at hand, which makes it easy to modify, configure or add during a videoconference, such as dashboard, screen sharing, among others. I like the user interface, it is simple and robust. It is a tool flexible enough for experienced users, and it is also easy to use for beginners.

What do you dislike most about this product?

Sometimes I have connectivity problems related to audio.

What recommendations would you give to someone considering this product?

It is a good option for virtual meetings, it has the necessary tools to collaborate and have a complete video call. I recommend having a stable and fast wifi connection.

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Acts with Integrity

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