GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Damaris M.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Fantastic and helpful tool for communications.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is an excellent and exceptional tool that allows you to have a very effective communication within the organization. It supports powerful features like video conferencing, screen sharing and file sharing that makes it a powerful application for communications.

What is your favorite aspect of this product?

I like GoToMeeting because it is easy, simple and fast to install and set. Getting started with GoToMeeting is extremely easy and fast. It has a simple and user-friendly interface that makes it simple to learn and use. I like the video and audio quality, very nice and cool thus making it a suitable application for Business communications.

What do you dislike most about this product?

When the internet connection is slow, You may experience some delays especially when sharing large files with GoToMeeting. Apart from that I don't have anything else to dislike about it.

What recommendations would you give to someone considering this product?

GoToMeeting is an outstanding and very useful tool for communication. I recommend it for individual and business use.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

James O.

  • Role: Vendor Management
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

24/7 customer support, intuitive user interface.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

I appreciate the existence of highly trained customer support team is very proactive and responsive towards customers queries. I appreciate the cost of GoToMeeting is relatively flexible and affordable. I appreciate the simple and user friendly interface that is easy to navigate.

What is your favorite aspect of this product?

My favourite feature is the screen sharing it enhances team collaboration among teammates and departments. I like the quality of image and videos/audio. Go is easy to install and set up,the mobile app works very well.

What do you dislike most about this product?

I hate that when i am not connected to a strong Internet network i am subjected to limitations of services.

What recommendations would you give to someone considering this product?

GoToMeeting is easy to use,intuitive user interface, and 24/7 customer support team. Cost effective and affordable plans.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Chloe Nicholle A.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

An effective solution for our organization

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

The programming that makes the difference in these times, a program for video conferencing in our companies and no matter where in the world you are, GoToMeeting is able to get to where you are.

What is your favorite aspect of this product?

Meetings in real time. They can be done in different parts of the world. It is productive and easy to operate.

What do you dislike most about this product?

We have not been able to look at any disadvantages, just only positive things in the time that we have been implementing it.

What recommendations would you give to someone considering this product?

It is a tool that helped us a lot in our videoconferences when we have a meeting planned with someone who is not in the same place as us. A really powerful tool for our online conferences.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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