GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
8.9 /10
CX Score
9.2 /10
Category
GoTo Meeting
8.9 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
3% Neutral
94% Positive

Pros

  • Saves Time
  • Acts with Integrity
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 85

Audio Conferencing VoIP

86

Video Conferencing

86

Audio Controls

85

Screen Share

85

Instant Messaging

85

Facilitator Functions

85

Audio Conferencing Call in Bridge

85

Keyboard Mouse Control

85

File Transfer

84

Application Share

83

Virtual Whiteboard

83

Vendor Capability Ratings

Average 83

Ease of Implementation

85

Quality of Features

85

Business Value Created

84

Ease of Data Integration

84

Ease of IT Administration

83

Ease of Customization

83

Breadth of Features

83

Usability and Intuitiveness

83

Vendor Support

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

82

GoTo Meeting Reviews

Lulu H.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Great Capabilities and Very Affordable

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting serves many needs. It's an online marketing tool, desktop sharing solution and also makes collaboration easy. Not many software offers all these

What is your favorite aspect of this product?

I like that GoToMeeting is easy to use despite offering lot's of features The software is affordable considering it's capabilities. I like the quality of audio and also video I like the ease of starting, joining and exiting an online meeting Desktop Sharing os very helpful

What do you dislike most about this product?

GoToMeeting is the best I have used - no dislikes

What recommendations would you give to someone considering this product?

For your business online meetings and collaboration, I recommend GoToMeeting. It has all your business needs to move to the next level

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Efficient Service

Jordan H.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Lets creative working remotely and easy

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

It's simple to use. Something great to mention would be that the sound is great as well as the video works practically smoothly. We may even show our screen to the other participants. It is a good thing that we are permitted to record our conference so that if someone misses it, everyone may see the video recording afterwards.

What is your favorite aspect of this product?

This has encouraged me to view the recorded meeting once more to review for instance if something was lost so that I can memorize it again, since it is very essential to analyze whatever has been spoken about or what's been presented these days.

What do you dislike most about this product?

It has been functioning great for me; however, I don't like the pc view because it's difficult to identify things like chat box while using this initially. I'd want to see a change in the way things are arranged on the desktop.

What recommendations would you give to someone considering this product?

consider trying the trial Version initially, just for instance if you have any doubts, but you would not be disappointed and will like using it.

Pros

  • Enables Productivity
  • Appreciates Incumbent Status
  • Security Protects
  • Helps Innovate

Washington N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Easy to use but lacks more features to be a unique

Likeliness to Recommend

5 /10

What differentiates GoTo Meeting from other similar products?

Easy integration with other google products in cross-platform products

What is your favorite aspect of this product?

To be honest I can't think of anything that was really unique that I can't point out in other similar products.

What do you dislike most about this product?

the maximum number of people in the room was a problem and sometimes, even with a good connection, calls were delayed and froze.

What recommendations would you give to someone considering this product?

Good but not excellent, While it has all the necessary video conferencing features, it's nowhere near as robust as its competitors, and isn't suited to those who need a solution that can support more than 250 participants.

Pros

  • Saves Time
  • Reliable
  • Unique Features
  • Effective Service

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