GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
8.9 /10
CX Score
9.2 /10
Category
GoTo Meeting
8.9 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
3% Neutral
94% Positive

Pros

  • Saves Time
  • Acts with Integrity
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 85

Audio Conferencing VoIP

86

Video Conferencing

86

Audio Controls

85

Screen Share

85

Instant Messaging

85

Facilitator Functions

85

Audio Conferencing Call in Bridge

85

Keyboard Mouse Control

85

File Transfer

84

Application Share

83

Virtual Whiteboard

83

Vendor Capability Ratings

Average 83

Ease of Implementation

85

Quality of Features

85

Business Value Created

84

Ease of Data Integration

84

Ease of IT Administration

83

Ease of Customization

83

Breadth of Features

83

Usability and Intuitiveness

83

Vendor Support

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

82

GoTo Meeting Reviews

Bridget D.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

User Flexibility, Secure Collaboration.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is very user-friendly, and powerful virtual communication tool that is built with Top-notch security and privacy, with robust security features like risk-based authentication and default AES-128 bit encrypted audio and video data.

What is your favorite aspect of this product?

It allows users users to have full control over the equipment of a participant. Share documents in real-time. It permits large meetings. You don't need to attend to experience the meeting.

What do you dislike most about this product?

I have no dislike, it's a very comprehensive and secure collaboration chat features.

What recommendations would you give to someone considering this product?

I highly recommend GoToMeeting to all organizations and individuals with business enterprise.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Effective Service

Dilip S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Too good Video Communication Software

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Awesome quality of Communication Software. Well designed and reliable software for mass presentation and video/audio conferencing. It works well with computer and mobile too. Easy to use and fast to connect.

What is your favorite aspect of this product?

Audio And Video Quality.

What do you dislike most about this product?

nothing at this moment.

What recommendations would you give to someone considering this product?

I would recommend to everyone.

Pros

  • Effective Service
  • Caring
  • Saves Time
  • Respectful

Md. Masudul H.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Useful features & tools for increasing efficiency

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

The video and audio in the virtual conference room are perfectly clear. The buttons for turning on and off microphones and video feeds are all properly labeled, and sharing the screen is simple.GoToMeeting includes a number of useful features and tools for increasing efficiency via online meetings.

What is your favorite aspect of this product?

The entire registration process takes place online. I can start a meeting right away or plan a video conference for later once I've joined up and logged in. With the software's integrations, I can also schedule a video conference from Outlook or Google Calendar. Both choices are straightforward, however, the linkages make scheduling easier with my calendars. An email invitation is issued to attendees after a meeting is arranged.

What do you dislike most about this product?

The limitation on active video feeds in GoToMeeting could be a drawback. The Starter plan has a limit of 11, whilst the other plans allow for up to 25 cameras to be active at the same time. For the most part, this will not be an issue for small firms. Restriction on the number of live cameras, on the other hand, maybe a problem if you host larger video conferences. The good news is that meeting hosts have complete control over whether or not cameras are turned on or off.

What recommendations would you give to someone considering this product?

the platform's integration of artificial intelligence is another plus. It can be a tremendous help to have the service take notes for me. It not only allows me to concentrate on what is being said rather than taking notes, but it also provides a thorough summary of what occurred in case I missed or forgot something.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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