GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Abigail M.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Video and audio conferences for enterprise service

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

It is also used for meeting recordings if you are using this application for online classes and we want to record the conference for future use we can easily record the conference with the permission of the host. If we have any questions about the topic discussed in the meeting we can easily ask the question in the chatbox of the meeting.

What is your favorite aspect of this product?

Software is a distinctive application for video chat. It is an important application for communication in the short term and long term business. This application is compatible with all the operating systems. It is the best application for Mac. It works very smoothly on Mac and it needs very low requirements for its storage. It is used for both video and audio calls. It is a user-friendly application. It also has a group chat feature; with the help of this feature we can discuss business problems in the groups in the supervision of different expert employees which help to overcome the problem in the business. With the help of this application,

What do you dislike most about this product?

Sometimes this application got hanged while using. This application is not available for offline mode.

What recommendations would you give to someone considering this product?

We have found this application very useful to deal with clients. It is one of the best applications that we can use to communicate with clients. It has advanced features of group chatting that helps to manage the problems in the business. It help achieve professional conferences with responsive controls to render meeting regulation a breeze. Integrate your schedule so that you can enter by one-touch and switch through meeting to meeting quickly. It is a perfect forum for small group conferences and teamwork.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

Danna-jess Z.

  • Role: Finance
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Its a great meeting software that helps a lot.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Its a great tool for organizing online events, particularly webinars.

What is your favorite aspect of this product?

We’ve been using the platform a few times currently and we are happy to watch however it’s been frequently upgraded to answer a lot of our needs. We significantly appreciate how intuitive it’s and every one of the options that it offers to implement top-quality online events (easy screen and file sharing throughout presentations, uploading files to the inner memory, interactive features corresponding to Q&A mode, etc.).

What do you dislike most about this product?

I also want the platform to offer a wider variety of user roles during the meeting, perhaps even the power to customize your own. Though we managed to beat this in part, it would have been nice to possess a role between presenter and participant that might as an example enable change of integrity of the webinar with camera/mike permissions however wouldn’t allow shift between presentation varieties and not allow starting/stopping a playing video.

What recommendations would you give to someone considering this product?

Its very simple and intuitive style permits presenter to line up various choices to his preferences. Possibility of making a report, ever-changing functions in real-time, and automation the numerous processes. It permits the collection of even five hundred webinars’ participants and to make register form with automatic reminders. A glorious platform for webinars and conferences! Because of the many different tools we’ve got been operating with this platform for nearly two years! Go To Meeting offers the chance to prepare live webinars, on-demand webinars, or meetings – we use all of those in our company often and reliably.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service
  • Inspires Innovation

Cons

  • Under Delivered

Roxana M.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Fantastic product

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Unlike other gotoo meetings, this is a great tool from others with great features because it's quite easy to connect via an online meeting. There are a variety of ways to do this, which is good for invitation purposes. We have the ability to distribute invitations or send codes.

What is your favorite aspect of this product?

what we most admire about this tool is that it offers advanced features to quickly connect with our business team through high quality hangouts. There is no need to handle calls from a specific location. We have the ability to connect from any site.

What do you dislike most about this product?

We haven't found any flaws with it since using this product, so we're very happy with it.

What recommendations would you give to someone considering this product?

GoToMeeting is a unique video conferencing tool; it is ideal for small, medium and large online meetings, online discussions and debates, and more.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

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