GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Mithil P.

  • Role: Operations
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

A basic product with great security features!

Likeliness to Recommend

6 /10

What differentiates GoTo Meeting from other similar products?

The security features on the platform are much better than competing platforms.

What is your favorite aspect of this product?

I have never experienced the platform dropping like Zoom in between calls :)

What do you dislike most about this product?

The UX and design seem very old school.

What recommendations would you give to someone considering this product?

This is a great basic but more secured product.

Pros

  • Client's Interest First
  • Enables Productivity
  • Trustworthy
  • Transparent

Cons

  • Less Reliable
  • Slower Product Innovation
  • Less Effective Service

Jeremiah K.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Standalone and simple tool for online meetings.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is simplest tool for online meetings compared to it's alternatives. Has a great mobility support. It's very secure.

What is your favorite aspect of this product?

Enables ease of files sharing. Instant messaging. High quality video and voice calls. Instant screen sharing.

What do you dislike most about this product?

Poor internet connectivity may lead to calls disconnection with my remote teams.

What recommendations would you give to someone considering this product?

It's simple and fast to use solution for conducting online meeting sessions that any organization need to have.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Josh B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

It is a popular meeting software

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

To participate in webinars, I use this program, and I find it effective. Intuitive to use for big groups, and enables for document sharing while presenting in the presentation mode. I appreciate that Go To Meeting provides dolby audio and HD visual quality for online and video conferencing.

What is your favorite aspect of this product?

I had a good experience, however I kept looking for a better solution for my needs. The implementation of Go To Meeting was a breeze. When video chatting, I like the high definition video quality. The ease with which it may be put into use. Three-way teleconferences. Support for internet mass communications in real time. Among other things, its design is obtrusive.

What do you dislike most about this product?

Prior to meetings, I'd receive email or text message notifications if there were any difficulties with the audio. Some members of the group were unable to join the conversation because of a delay in responding, and some connections are no longer available.

What recommendations would you give to someone considering this product?

Staff may attend critical meetings while away from the office thanks to this method. It's accessible to everyone, and it's affordable. It may be used on any device that has an internet connection. Ability to reach all of the intended audience members.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

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