GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Antonio G.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Great for collaborating and hosting online meeting

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting enables me to communicate with others via the Internet. This is especially useful during a global pandemic, when people prefer to work remotely. The majority of my business meetings and conferences are now held online rather than in person. This program is very simple to use, whether it's a meeting that requires interaction or a webinar that I mostly listen to. It has an excellent "question feature," which allows you to easily ask the speaker questions and retrieve the interaction from the presenter or other listeners. Another significant advantage is that we have saved money by reducing business trips.

What is your favorite aspect of this product?

GoToMeeting has a plethora of features that help make meetings more productive. To name a few, these features include screen sharing, mobile conferencing, video conferencing, and video recording. There are fewer steps to enter the meeting than with some other meeting software. You're usually in the meeting with just one click (after you've logged in, of course). This is convenient for me because I can easily navigate the screen and tools. I've never had any issues with connectivity or understanding or hearing a presenter.

What do you dislike most about this product?

I haven't found anything that I dislike about how this program operates. However, GoToMeeting is somewhat pricey in comparison to other video conferencing tools. There are better tools that provide more and are less expensive or even free. If cost isn't an issue, GoToMeeting would be an excellent choice for your conferencing needs.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting because it is a more user-friendly product than other software I have used in the past. It's also a very robust and secure platform with a lot of features. I've used the smaller screen size to multitask and do other things. I can also quickly and easily access this program from my calendar or email. I'm having trouble with that thing with my google calendar for some reason in another program, and I have to go into my email and then a series of steps to get to where I need to be.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sally N.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Amazing tool that got us through a tough time

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting enables employees to receive and make calls easily and seamlessly from any desk or mobile phone in an extremely secure and reliable way. We no longer need separate mobile phone contracts, which save us considerable costs on mobile phone bills in our different locations.

What is your favorite aspect of this product?

I find it easy to host a call or a meeting whenever I need to. We deliver webinars for thousands of people at a time and enjoy the consistency and superior user experience provided by GoToMeeting. Due to its intuitive nature and easy-to-use interface, employees quickly latched on and started using it right away

What do you dislike most about this product?

The system is resource-intensive and sometimes the screen is lagging. It works well on all operating systems and all types of devices but there can be audio delay when the internet speed is low

What recommendations would you give to someone considering this product?

GoToMeeting's ease of use and reliability results in a better user experience. It simplifies the communications infrastructure and reduces on-premises hardware management streamlining operations

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Oliver J.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

My remarkable experience with GoToMeeting.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

One of the most effective and easy-to-use applications i have ever encountered for messaging, screen sharing and online meetings is GoToMeeting. It's a very powerful application that enables you to collaborate with other colleagues regardless of their location. I like how it enables me to send instant messages, share files and schedule meetings online.

What is your favorite aspect of this product?

GoToMeeting is the best application i have ever encountered for online meetings. It has a very nice and good video quality which makes it super amazing and powerful application for conferencing. It's very easy and quick to implement and set up. Additionally, GoToMeeting has a very supportive and responsive customer support team. Their services are topnotch.

What do you dislike most about this product?

I like everything about GoToMeeting. Currently, i lack nothing in my list to highlight as a challenge about the tool.

What recommendations would you give to someone considering this product?

GoToMeeting is exceptional, excellent and reliable. I recommend it.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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