GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

James N.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

It's fun to use GoToMeeting. Best of them all.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Using GoToMeeting is really very fun. I started using it 4 years ago and I'm still enjoying the services it offers. GoToMeeting has always been advancing since they keep releasing new versions. It's very intuitive and anyone can easily use it even if you have never used it before. It enables you to interact with people from different corners of the World and the services it provides are fantastic.

What is your favorite aspect of this product?

GoToMeeting is fantastic. It has a very nice and satisfying video and audio quality which is very clear. Compared to other similar products, GoToMeeting has a very nice and high definition video quality so you can chat face to face with friends, colleagues and clients. The implementation process was easy and straightforward.

What do you dislike most about this product?

Fortunately i like everything about GoToMeeting. They ensure that their customers get the best services and the application functionality is super awesome.

What recommendations would you give to someone considering this product?

I recommend.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Maxwell D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Conduct online meetings with GoToMeeting.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is the best alternative tool for communications. We use it in our organization and it is the easiest and safest application i have ever encountered. It enables us to interact with people from outside our organization and all the World. It supports powerful features which are simple and easy to adopt. It is super easy and fast to install.

What is your favorite aspect of this product?

I recommend GoToMeeting for conferencing. It is the best solution we have in our organization. During Covid-19 pandemic, GoToMeeting helped us much since we were working remotely and we could interact with each other regardless of where you are. The customer support is super awesome, their response is quick.

What do you dislike most about this product?

The only challenge is when the internet connection is slow, sharing files or conducting meetings online can be a little bit tricky though this not a downside.

What recommendations would you give to someone considering this product?

To someone considering this platform, i advice them to go ahead and implement it since it's the best solution for conducting online meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Olivia M.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

My 6 years experience with GoToMeeting. I love it.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

I have used GoToMeeting for 6 years now and it has been a great and reliable application. It allows you to communicate with your customers and colleagues regardless of where you are. It is simple and very fast to install and set up. I like GoToMeeting because it has the best video and audio quality which is very good and clear.

What is your favorite aspect of this product?

GoToMeeting is a solid application for business and also personal communications. It is simple to implement and set up and anyone can get started with it quickly. The customer service is top notch and very responsive. Anytime i contact them they respond quickly and solve my problems. Implementing GoToMeeting is quite easy and fast.

What do you dislike most about this product?

GoToMeeting delivers 100% results. Since i begun using it until today, i have never recorded any challenges so nothing negative to mention about it.

What recommendations would you give to someone considering this product?

I have used GoToMeeting for quite long time and i recommend it to others who are looking for a very effective tool for communication.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

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