GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Laurence C.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

One of the best tools for online meetings.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

In our corporation, as a software business, we work with several customers and external stakeholders from many sectors. As a result, GoToMeeting is an excellent choice for us to maintain uninterrupted daily contact. For meetings that used to take place in our online conference room, we now use GoToMeeting. It helped you save money while still providing personal connection and allowing you to meet people from a distance. Since COVID19, GoToMeeting has piqued our attention, as well as that of our clients and partners.

What is your favorite aspect of this product?

Not only is the call the finest feature of GoToMeeting, but so is the capacity to have a huge number of participants in the same meeting and the option to record and share it with stakeholders. Furthermore, it offers cross-platform compatibility, making it very simple to bring your audience into the show even via the web, without the need for time-consuming setup. Furthermore, the choices it provides, such as file sharing, screen sharing, and others, are quite helpful and vital. The presentation may be done remotely without disrupting the in-person interaction, and travel time can be decreased and used differently.

What do you dislike most about this product?

It occasionally fails to connect with users, throws them out, or has bandwidth issues with connections. In addition, several of our clients experienced difficulty registering. In comparison to its competitors, the user interface is unappealing. Regardless, the overall experience is rather positive.

What recommendations would you give to someone considering this product?

There are other additional video conferencing options on the market, including Teams, Google Meet, and others. However, GoToMeeting offers a distinct experience when working with huge groups of people or conducting major conferences.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Diane M.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

An advanced and amazing tool for conferencing.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is a super incredible application that makes it easy for organizations to have a very effective and smooth communication. I like how it enables us to share screen, share files and schedule meetings online. It has a very nice and high quality video which makes it suitable for conferencing.

What is your favorite aspect of this product?

I like GoToMeeting because it enables me and my coworkers to interact with each other from anywhere anytime. It is a robust and powerful application that supports amazing features like video and audio calls, screen sharing and file sharing. Implementing GoToMeeting is very easy and fast which saves much time.

What do you dislike most about this product?

GoToMeeting is a super amazing application for conferencing and screen sharing. I have used it for more than 4 years and i like everything about it.

What recommendations would you give to someone considering this product?

An advanced tool for screen sharing and conferencing. I highly recommend it.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Michelle M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Reliable, efficient and very flexible platform.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

We've had a smooth connectivity between our email client with GoToMeeting, which has made creating, scheduling, and hosting huge virtual meetings more efficient. Meetings are considerably easier to handle when you don't have to switch between software/apps. Remote desktop access outside of the local business network without the use of a VPN is an extra perk that we appreciate and use frequently. It features an excellent chat/Q&A function that is ideal for webinars.

What is your favorite aspect of this product?

I enjoy how GoToMeeting is such a versatile platform. Users may phone in, share the screen with audio exclusively, have webinars that can be viewed or heard, and so on. I loved how readily the sessions could be recorded and kept so that people who couldn't attend could see the tape later. We began utilizing GTM primarily for screen sharing and remote control. GTM is the greatest in the game when it comes to those two aspects. We've grown to appreciate the simplicity and dependability that come with clean, simple-to-install, and simple-to-use software.

What do you dislike most about this product?

On rare circumstances, the connection with dial-up numbers is poor. It's possible that our local carriers are overwhelmed by traffic, but it's always impacted our calls. There have also been instances in the past when meetings did not begin despite the fact that everyone was there. However, issue has now been addressed and will require a patch if it resurfaces.

What recommendations would you give to someone considering this product?

If you need a meeting manager for a medium or big business, GTM will fulfill all of your requirements. Due to the initial cost, it may not be suited for a very small firm, but beyond a certain point, the program pays for itself. This was fairly simple for me to use, but some of my elderly coworkers found it more difficult. I would recommend reading some other reviews to see how this program performs for folks who are not tech aware.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular GoTo Meeting Comparisons