GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Damon M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Versatile and efficient platform for meetings.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

For team and customer meetings, we utilize GoToMeeting. It aids in bringing all staff together, especially when they are not in the workplace. It is also used for training and routine evaluations. This GoToMeeting video conferencing program has assisted me in communicating knowledge; I can share my computer screen to show suppliers and other interested parties essential information about the projects I am working on. I can also easily explain some complicated subjects. I may also schedule brief sessions with the data warehouse team to learn how to use business intelligence tools to run specific bespoke reports.

What is your favorite aspect of this product?

The simplicity with which a meeting may be joined through phone or Internet, as well as the ability to control how the meeting is experienced. Users may use the application to switch their camera on or off, mute audio, ask questions or talk in a sidebar window, and see a presentation. I really enjoy their smart assistant function, which aids in the creation of automatic meeting transcripts. This function enables me to grasp previously incomprehensible complicated language during a contact with a supplier or customer.

What do you dislike most about this product?

Because it's a distinct function that isn't effectively integrated, I have a hard time blurring away background noise while I'm on the phone from home. The app continues to have intermittent connection troubles. Many times, audio, video, and presentation tools are delayed. It lacks several sophisticated meeting tools, such as Zoom. The interface and overall attractiveness may be improved as well. Some of my coworkers struggled to comprehend how to utilize it.

What recommendations would you give to someone considering this product?

To translate the meeting minutes into languages other than English, I advise using Google Translate. since GoToMeeting does not provide translation of transcripts for languages other than English. So that you can arrange and start meetings using Google Calendar, use the Google Calendar plugin to sync with the GoToMeeting Scheduler.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ann B.

  • Role: Sales Marketing
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Field Merchants' Organising Cloud Solutions.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

It gives us a big range coverage during online gathering.

What is your favorite aspect of this product?

One by one team frequent communication in between working process. Notifications to alert the next event.

What do you dislike most about this product?

It has served us to our satisfaction we have no complain.

What recommendations would you give to someone considering this product?

To unite global working team,this is only right software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nayab F.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

GoToMeeting- A great video conferencing platform

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is a brilliant web and video conferencing platform which allows people to connect and collaborate with each other virtually over internet. It has a wide range of features like sharing screens, sharing files, chatting online, recording of sessions and more.

What is your favorite aspect of this product?

The product is easy to use and is very secure as the sessions are encrypted. The platform is reliable and stable. Also the support is good. It can be used over mobile as well as on laptops and desktops.

What do you dislike most about this product?

There is nothing to dislike as such. However the internet connection should be good inorder to avoid audio and video disruptions during the GoToMeeting session. Also the bandwidth utilization may be more when the number of users are more.

What recommendations would you give to someone considering this product?

I would surely recommend others to use this product as it has lot of features.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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