Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Adam M.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2026

Trails behind the competition…

Likeliness to Recommend

4 /10

What differentiates Google Meet from other similar products?

Integrates with other Google ecosystem. It only makes sense if used because it is not intuitive compared to competitor products like Teams.

What is your favorite aspect of this product?

Easy to launch

What do you dislike most about this product?

Basic features are hidden away - like the chat and it’s hard to tell whether the camera is on whilst the screen is shared

What recommendations would you give to someone considering this product?

Check where the features are in the UI before entering a business meeting

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Saves Time

Cons

  • Commodity Features
  • Less Efficient Service
  • Under Delivered

Drashti D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2026

The Noise Cancellation is Amazing.

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

A premium feature that works so well it feels like magic. if there’s background noise like a barking dog, crying baby or construction, google meet’s ai can also filter it out entirely. my voice is there loud and clear. this is way better then other tools I have try.

What is your favorite aspect of this product?

That i don’t have to deal with the noise inside of my house anymore. I can be on a call and my team won’t hear my children playing in the next room. it is an incredibly powerful ai feature that makes me seem so much more professional----even as everything around me may be falling apart.

What do you dislike most about this product?

This feature is not in free plan. it is not in the free version.

What recommendations would you give to someone considering this product?

If you are working from home and your environment is noisy, you will find that it's totally worth upgrading to a paid plan thanks to this feature.

Pros

  • Trustworthy
  • Effective Service
  • Saves Time
  • Altruistic

Cons

  • Vendor Friendly Policies
  • Leverages Incumbent Status
  • Commodity Features

Vaishnav H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2025

It's an easy to use video conferencing tool.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It provides easy to use platform where users only need to click on the link to join the video conference.

What is your favorite aspect of this product?

single link to join in meet is my favorite aspect .

What do you dislike most about this product?

It does not provide the white board feature so i need to open my the drawing tool in my laptop and need to share the screen with others , it sometimes creates headache for me.

What recommendations would you give to someone considering this product?

One of the best video conferencing tool,

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

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