Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

80

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

82

Quality of Features

81

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Ease of Customization

78

Vendor Support

78

Google Meet Reviews

Syed Saad M.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2026

Reliable and secure video conferencing software

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

The biggest thing that differentiates Google Meet from similar products is that downloading a software isn't required at all and all features are available on the web version itself. Other similar products usually have limited features on the web version but Google Meet has all features in the web version making it a very easy-to-use and intuitive platform for video conferencing. Another thing that differentiates it is the smooth integration with the Google ecosystem like Gmail and Google Calendar.

What is your favorite aspect of this product?

I really like the AI summary and meeting notes features as they have completely removed the necessity of having a note-taker at all times saving us a lot of time. I also really like the user interface as it is very clean and intuitive even for those not very well versed with technology. Furthermore, the frequent updates with improvements and new features have been very exciting and helpful.

What do you dislike most about this product?

I don't like the fact that it lacks some advanced features like multi-participant screen sharing which are essential in some contexts.

What recommendations would you give to someone considering this product?

I would recommend making the best use of the Google Ecosystem by using Google Meet in tandem with other Google products like Google Calendar and Gmail as it helps save a lot of time and effort.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features
  • Role: Operations
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jun 2026

Average, not effective

Likeliness to Recommend

6 /10

Pros

  • Client Friendly Policies
  • Acts with Integrity
  • Client's Interest First
  • Helps Innovate

Cons

  • Less Caring

Md Z.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2026

Simple and Reliable for Daily Meetings

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It helped our team conduct client calls, remote meetings, and quick discussions without needing complicated setup or extra software.

What is your favorite aspect of this product?

Google Meet is very easy to use and joining meetings takes just a few clicks. The audio and video quality are usually stable even on average internet connections.

What do you dislike most about this product?

Some advanced meeting features are limited compared to a few other video conferencing tools. Large meetings can sometimes feel less organized.

What recommendations would you give to someone considering this product?

Its seamless integration with Gmail and Google Calendar makes scheduling and joining meetings much faster and more convenient.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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