Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Shaunak P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Click and Launch Virtual Meetings!

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google's all products are different from others, each service of google is designed in a way that can be consumed by non-tech as well as people of each and every age group. They are not specifically built for enterprise and hence all can use them easily. All we need is a Gmail Id, and you're ready to host a meeting.

What is your favorite aspect of this product?

I am using this product for 3 years now and the call quality is really unmatched. The simplicity of the Google Meet is really impressive. All the controls are easily accessible both in App and Web. Hosting a meeting can be done instantly and also can be scheduled for a designated time. It will find and fit its worth in any use case.

What do you dislike most about this product?

No such dislikes as of now, but there should be an easy way to join or invite a participant into a running meeting right away. I don't like the way it behaves passively when we search users from their full names. But this is not a mandatory requirement and google meet serves the purpose nicely.

What recommendations would you give to someone considering this product?

I would recommend going for a Google Workspace subscription in case you are looking for a team collaboration tool with email and custom domain hosting. As being in the same domain, discovery for collaboration among teams will be more productive.

Pros

  • Helps Innovate
  • Client Friendly Policies
  • Fair
  • Friendly Negotiation

Sofia C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

It is a very simple and easy-to-do configuration

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

It is a very simple and easy-to-do configuration. Even installation is not a must. It has good integration with many other platforms. It shows extraordinary connection stability.

What is your favorite aspect of this product?

The UI is very easy-to-use. The tool is often upgraded and each upgrade comes with new interesting features.

What do you dislike most about this product?

Google Meet is an effective platform for day-to-day meetups whether for business or personal purposes. However, users should have a hold on selecting the people to be shown on the screen instead of some random participants. Noise cancellation options should be made available.

What recommendations would you give to someone considering this product?

Google Meet allows the option to attend meetings within your comfort zone. Virtual presentations can also be delivered. During the pandemic, Google Meet has especially become very common and has made the impossible possible.

Pros

  • Helps Innovate
  • Reliable
  • Effective Service
  • Respectful

Kaushal A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

A perfect solution for video call and meetings

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

It is super easy to create an instant meeting link and you can share that meeting link with anyone you would like to do a meeting. I like the how quickly we can create a meeting link

What is your favorite aspect of this product?

I like how quickly we can create a meeting link. I also like the whiteboard feature. I can easily create a whiteboard during the meeting and present my thoughts to the team members. It saves a lot of time.

What do you dislike most about this product?

As such there is nothing which I don't like about this feature. However, the recording feature should be available in the basic plan. I would say google can provide limited hours of recording but It should be there

What recommendations would you give to someone considering this product?

This is the perfect solution for video conferencing Just go for it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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