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Google

Google Meet

Composite Score

8.9 /10

CX Score

9.2 /10

2618 Reviews Write a Review

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What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details

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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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2025 Emotional Footprint Champion

Latest Award, 2025

Conflict Resolution

Latest Award, 2025

2025 Data Quadrant Champion

2025

2 Top Rated Capabilities

0 Top Rated Features

2025

1 Top Rated Capabilities

2 Top Rated Features

2024

1 Top Rated Capabilities

0 Top Rated Features

2023

3 Top Rated Capabilities

2 Top Rated Features

2022

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative

3% Neutral

95% Positive

Pros

Reliable
Helps Innovate
Performance Enhancing
Enables Productivity

Feature Ratings

Average 84

Video Conferencing

Audio Conferencing VoIP

Screen Share

Instant Messaging

Audio Controls

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Facilitator Functions

Application Share

File Transfer

Virtual Whiteboard

Vendor Capability Ratings

Average 81

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support

Google Meet Reviews

Samantha M.

Role: Sales Marketing
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

"Superb application for online meetings."

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Unlike competing programs, Google Meet is accessible from any mobile or desktop device, can sync with your calendar, and can have video conferences with up to 250 people.

What is your favorite aspect of this product?

I love how simple it is to schedule a new meeting and provide invitation links to coworkers. Facilitates the quick planning of unannounced gatherings. ¡ It's also great that extra people may be added to gatherings with no effort.

What do you dislike most about this product?

I can't think of anything bad that has come from using Google Meet. ¡ The integration was straightforward, and the features are user- and navigation-friendly.

What recommendations would you give to someone considering this product?

I totally recommend using Google Meet since it is an excellent means of communication. Communicating with clients, coworkers, friends, and family has never been easier.

Pros

Trustworthy
Unique Features
Efficient Service
Effective Service

Aviral J.

Role: Sales Marketing
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Fast, easy to use, Excellent

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It is an absolute breeze to use it. Delightful UX

What is your favorite aspect of this product?

Recently they introduced Push to talk feature. Love it

What do you dislike most about this product?

Nothing as such.

What recommendations would you give to someone considering this product?

Just make the switch. It's as easy as it gets.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jade H.

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Best FREE video-conferencing tool in the market!

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Of course, it is FREE and longer call time as compared to other video-conferencing software is what makes Google meet the best go-to video-conferencing tool suitable for lectures and meetings!

What is your favorite aspect of this product?

My favorite aspect of this product is its longer call time! I and my classmates in graduate school use Google meet not just in our classes, but also in our review sessions! Most of the time, our review session last for hours! However, with Google meet, we are not worried that we can disconnect anytime since we can have longer calls than Zoom. So, we conduct our review sessions using G meet always.

What do you dislike most about this product?

Please bring back the screen-recording feature! It was a handy and essential feature especially when I needed to record our review sessions. Right now, I used a third-party app to record!

What recommendations would you give to someone considering this product?

Google Meet is the best FREE video-conferencing tool if you need a product that offers longer call times to attend a lecture or meetings. So, I think the FREE usage of this product as long as you have a google account surpasses all your doubts about using the product if you have any!

Pros

Helps Innovate
Enables Productivity
Trustworthy
Saves Time

Google Meet

What is Google Meet?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

Google Meet Ratings

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Google Meet?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Screen Share Ability to share a computer screen for viewing by web conference participants

Instant Messaging Real-time, text-based communication between two or more people

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Keyboard Mouse Control Host can grant or remove control

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Application Share Ability to share a single application only for viewing by web conference participants

File Transfer File transfer services

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Google Meet Reviews

Samantha M.

"Superb application for online meetings."

Likeliness to Recommend

Pros

Aviral J.

Fast, easy to use, Excellent

Likeliness to Recommend

Pros

Jade H.

Best FREE video-conferencing tool in the market!

Likeliness to Recommend

Pros

Most Popular Google Meet Comparisons

Zoom Workplace

Microsoft Teams

Webex Meetings

GoTo Meeting

Adobe Connect

TeamViewer Remote

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Screen Share

Instant Messaging

Audio Controls

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Facilitator Functions

Application Share

File Transfer

Virtual Whiteboard

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support