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Google

Google Meet

Composite Score

8.9 /10

CX Score

9.2 /10

2618 Reviews Write a Review

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What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details

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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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2025 Emotional Footprint Champion

Latest Award, 2025

Conflict Resolution

Latest Award, 2025

2025 Data Quadrant Champion

2025

2 Top Rated Capabilities

0 Top Rated Features

2025

1 Top Rated Capabilities

2 Top Rated Features

2024

1 Top Rated Capabilities

0 Top Rated Features

2023

3 Top Rated Capabilities

2 Top Rated Features

2022

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative

3% Neutral

95% Positive

Pros

Reliable
Helps Innovate
Performance Enhancing
Enables Productivity

Feature Ratings

Average 84

Video Conferencing

Audio Conferencing VoIP

Screen Share

Instant Messaging

Audio Controls

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Facilitator Functions

Application Share

File Transfer

Virtual Whiteboard

Vendor Capability Ratings

Average 81

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support

Google Meet Reviews

Deland M.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Decent free option

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet differentiates itself from other similar video conferencing products with its ease of use and integration with other Google services. Setting up and joining a meeting is straightforward and requires no additional downloads or plugins. The platform is also well-optimized for use on both desktop and mobile devices.

What is your favorite aspect of this product?

I like Google meets for its ease of use, allowing users to quickly and easily set up and join virtual meetings with just a few clicks. The platform's interface is intuitive and user-friendly, making it accessible to individuals of a ALL technical skill levels.

What do you dislike most about this product?

Limited participant limit: In the free version of Google Meet, meetings are limited to 100 participants, and the duration is limited to 60 minutes for meetings with 3 or more participants. I understand that its only due to the version type being free.

What recommendations would you give to someone considering this product?

Consider your meeting needs: If you regularly host virtual meetings with a large number of participants or require longer meeting duration, the paid version of Google Meet may be a better fit for your needs.

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Unique Features

Cons

Slower Product Innovation

Mathew C.

Role: Industry Specific Role
Industry: Energy
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Google Meets Expectations

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

Google Meet is unique in its ability to integrate with other Google Workspace tools, such as Google Calendar, making scheduling and joining virtual meetings effortless. The platform also provides high-definition video and audio quality, as well as a secure and reliable platform for sensitive company information.

What is your favorite aspect of this product?

The platform has an array of features such as screen sharing, virtual background options, and recording, which enhances the meeting experience.

What do you dislike most about this product?

The limited number of participants allowed in a meeting on the free plan. This can limit collaboration for larger teams or departments.

What recommendations would you give to someone considering this product?

The platform is an excellent choice for companies of all sizes, especially those looking for a secure and reliable virtual meeting solution.

Pros

Performance Enhancing
Unique Features
Efficient Service
Effective Service

Akshita J.

Role: Consultant
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

Quick way to schedule the meeting

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google meet is the perfectly easy way to use for the online meeting platform and it is a platform we used for setting up the meeting with clients or internal colleague meeting as well

What is your favorite aspect of this product?

It provides real time meeting solution with the security of Google and this is the most secured platform for the meeting with stakeholders

What do you dislike most about this product?

Zoom provides more user support then Google meet, zoom is created by another vendor which provides good functionality, Google meet chat does not allow us to select text

What recommendations would you give to someone considering this product?

Google meet has been a go to meeting solution which needs to include more features like other meeting products provided by other vendor

Pros

Trustworthy
Unique Features
Efficient Service
Inspires Innovation

Google Meet

What is Google Meet?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

Google Meet Ratings

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Google Meet?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Screen Share Ability to share a computer screen for viewing by web conference participants

Instant Messaging Real-time, text-based communication between two or more people

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Keyboard Mouse Control Host can grant or remove control

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Application Share Ability to share a single application only for viewing by web conference participants

File Transfer File transfer services

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Google Meet Reviews

Deland M.

Decent free option

Likeliness to Recommend

Pros

Cons

Mathew C.

Google Meets Expectations

Likeliness to Recommend

Pros

Akshita J.

Quick way to schedule the meeting

Likeliness to Recommend

Pros

Most Popular Google Meet Comparisons

Zoom Workplace

Microsoft Teams

Webex Meetings

GoTo Meeting

Adobe Connect

TeamViewer Remote

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Screen Share

Instant Messaging

Audio Controls

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Facilitator Functions

Application Share

File Transfer

Virtual Whiteboard

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support